Social and customer care service

Many of us have, at least once, had the opportunity to speak with a company through a chat. Using...

How do you know that a company is performing at the highest level? Well from the quality of the ...

The most classic customer service is usually managed with a toll-free number through assistance...

Outsourcing one or more of a company’s services is a difficult decision. Most of the time, this...

For some time now, social media is no longer simply a virtual meeting place for users, but a real...

Paradoxically, when a couple argues, it is a good sign, since it means that there is still mutual...

 What is the fastest way that you know to get a message across?

Much of the market has moved from offline to online, where the flow of purchases has increased,...

The virtual secretary is a service increasingly requested by companies, but also by freelancers. Of...

For many companies, requests for support from customers are numerous and can occur at different...