Social and customer care service (4)

Opening and managing a call center is a rather complex activity, yet this can also produce ample...

Customer loyalty has become somewhat of a mantra, repeated by those in every sphere of business....

Credit recovery: how should this be done? This is a question posed by several companies,...

Retaining old customers and winning new ones are the main objectives of all companies, but they are...

Retaining customers simply has to be one of your business’s main objectives and to do so, you need...

Reducing the costs of customer care is not only a desirable operation, but a duty for companies. To...

The advent of an online platform has profoundly changed commerce, imposing internal changes and...

Delivering an exceptional customer service will help your company build a more loyal customer base...

Given the prevailing increasingly competitive context, where the market offers hordes of...

A company with an effective customer care service satisfies the needs of customers, encourages them...