1.
Data Entry e aggiornamento schede prodotto
1.
Data Entry and updating of product sheets
Data entry is one of the services that companies most frequently decide to entrust to external partners.
Data entry in e-commerce includes the management of huge amounts of data. It is essential that the product data is correct to attract customers to purchase them.
The activities normally carried out for an e-commerce service include: inserting images, managing invoices and entering, categorizing and updating data.
2.
Tracking of shipments and deliveries / returns
The supply chain must also take into account the return , which is part of the activities of the so-called reverse logistics .
returns do not speak in favor of e- commerce, as they increase customer dissatisfaction and lead to more expenses for the company.
To reduce them it is therefore necessary to implement quality control at the time of dispatch and identify the reasons for the return.
A return can turn into an opportunity: recovering the returned product, delivering the right one at the same time.
3.
Order management
To ensure maximum customer satisfaction, special company software has been developed to manage the warehouse and update the data in real time.
In this way it is possible to communicate product availability and possibly delivery times to customers.
The warehouse is the fulcrum of every omnichannel strategy, therefore it must be flexible and quick to respond promptly to requests from customers.
We Are Fiber provides state-of-the-art software that improve warehouse management, optimize productivity and reduce the risk of unsold goods with the risk of depreciating products.
