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For some time, there has been talk of dematerialization, a process aimed at reducing the use of...

To ensure greater protection of the personal data of European Union citizens, on 17 April 2016 the...

We often hear about simplifying business processes, but what does it mean? And what are the ways to...

Customer satisfaction is the most important element when it comes to retaining loyal customers,...

Particularly in this period in which the limitations of the healthcare sector have come to light,...

Small and medium-sized enterprises, even if they manage to be successful, find themselves in...

Are your salespeople struggling to get results? Do their efforts not lead to improvement?

Are you looking for outbound call center tips to optimize your company's outbound call flow...

The goal of every company is to sell as much as possible and maximize profits. Of course, not all...

Web self-service is a service that companies cannot do without and that improves the customer...