Outsourcing and Process management solutions (3)

Starting an e-commerce company is not as easy a process as you might think. Its design requires...

Purchasing behavior for products and services has changed dramatically due to the influence of new...

The constant evolution of the current regulatory, economic and financial framework, combined with...

The goal of all companies is simple: to achieve maximum results with minimum effort. In practice,...

Process automation includes all those technological solutions to automate work activities. The...

When a company is faced with the need to expand its services or hire new resources for its team,...

Two terms widely used in the call center sector are Multichannel and Omnichannel. These words tend...

Globalization has changed the modern world, breaking down the barriers and reducing the distances...

A multinational that operates abroad, or that intends to extend its range of action beyond national...

Make your customers fall in love with you. This is one of the most complex challenges for companies...