Data Protection: The Need to Protect Corporate Data
In our exceedingly digitized era, it is of fundamental importance for organizations to protect...
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Outsourcing and Process management solutions (5)
Healthcare: outsourcing in the health sector
Public health in England is managed by the National Health Service (NHS). The NHS provides all...
Corporate reporting: how to take the pulse of a company
Understanding company data allows you to have a complete overview of the health of your business....
Guide to outsourcing: everything you need to know
Outsourcing has become a widespread business practice for some time and, with the current pandemic...
Creating Value with Business Process Outsourcing
Outsourcing business processes has become a critical factor for companies to consider. This...
Employee Retention: an important discriminant in contact centers
Employees are the most important aspect of a company. Your success depends on them and often the...
Four key points to improve customer satisfaction
One usually has positive expectations when dealing with a person, a group, or a project. When such...
CRM can reduce the costs of your company: here's how
CRM, or customer relationship management, refers to managing the relationship your business has...
Crisis management: how to manage a crisis on social media
When we speak of a corporate crisis, we should not immediately think of a “purely” economic crisis....