Back-office activities: how they work and how they can help companies to optimize their processes
The ability of a company to achieve its objectives and ensure efficiency relies, to a large extent,...
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Breakthrough during the pandemic: How our partnership with Bloom&Wild led to mutual growth
How an efficient Customer Service has achieved excellent results even in a period of severe crisis!
A sales employee improves the Customer Experience of your e-commerce (even if it is a Bot)
One needs to consider how to make a customer happy when they arrive at your e-commerce site.
Chat and chatbot: coexisting in perfect synergy
Providing maximum online support to customers has become a priority objective for companies,...
Brand social customer care: customer-tailored assistance
Direct communication with the social customer care brand should be understood as assistance...
Accounting outsourcing: effective support for companies and commercial firms
Accounting outsourcing represents an opportunity for companies who decide to outsource their...
After-sales: a service as important as sales
An after-sales service is key for companies, though not all the businesses perceive it the same...
A complete guide to outsourcing: what it is, advantages and how to exploit it
Outsourcing is a set of practices adopted by private companies, but also by public institutions,...
Activities that companies do not know they can outsource
There are certain activities which take time and money away from your company, but you simply can't...
Accounting and administration: the advantages of outsourcing management
More and more companies, especially those that are rapidly expanding, are relying on outsourcing...