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A strong way to start successfully growing your online business is by focusing on customer care....

Today, the relationship with customers has changed significantly. Technology and the customer...

One of the greatest necessities in the market today is the expectations and management of...

The Covid-19 pandemic has profoundly changed the relationships between people, but also the...

In companies, the figure of the customer success manager is becoming commonplace, one who has the...

The digital customer care specialist is one of the new professional figures created in the context...

The optimization of document management is one of the main objectives in the world of work.

It is important to understand the meaning of the term ‘customer service’, even if we have heard it...

The pandemic and the consequent lockdown have generated a significant increase in requests for...

Customer satisfaction equates to a greater number of sales and a higher level of customer...