marzia

Being customer centric means seeing the world through your customers’ eyes, treating everyone...

Increasingly, users and current and potential customers want to communicate directly with companies...

Every day, small, medium and large companies have to manage and order a huge amount of data, which...

Data entry is a rather complex and even diversified process that risks taking away a great deal of...

The digitization of processes has brought many advantages, but also many responsibilities. In terms...

The help desk, also known as the service desk, is a first level support service for users that...

We live in an age of profound change, where the challenge is to adapt quickly to ever-evolving...

To check the pulse of your company and understand if it is going in the right direction, you have...

All businesses need to attract new customers and retain existing ones. However, the steps for...