We Are Fiber Blog - English

Sales outsourcing: the strategic choice that leads to success

Are your salespeople struggling to get results? Do their efforts not lead to improvement?

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Valuable tips for efficient management of outbound call centers

Are you looking for outbound call center tips to optimize your company's outbound call flow...

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Positive thinking about sales, the techniques to be used and the rules to follow

The goal of every company is to sell as much as possible and maximize profits. Of course, not all...

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The 5 types of self-service web services most appreciated by users

Web self-service is a service that companies cannot do without and that improves the customer...

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Outsourcing or Insourcing: Which e-commerce strategy is best?

Starting an e-commerce company is not as easy a process as you might think. Its design requires...

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What do customers think about your products? Find out how to capture their feedback

Knowing the value perceived by consumers is certainly an added benefit to develop better performing...

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Social customer care: cost and functionality

The cost of social customer care is an element that every company should keep in mind. Yet, the...

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Telemarketing campaigns: a current strategy now more than ever

When we speak of telemarketing campaigns, we immediately think of the classic phone call that comes...

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Outsourcing in healthcare: which activities to outsource?

Purchasing behavior for products and services has changed dramatically due to the influence of new...

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The Customer Experience for a better return on business

80% of companies believe they provide their customers with professional customer experience. In...

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