Social and customer care service (9)

Social networks are of great importance to businesses today, as that's where customers spend time...

Today, the customer is the center around which every business activity revolves, and within this...

Providing maximum online support to customers has become a priority objective for companies,...

Direct communication with the social customer care brand should be understood as assistance...

An after-sales service is key for companies, though not all the businesses perceive it the same...

Outsourcing is a set of practices adopted by private companies, but also by public institutions,...

There are certain activities which take time and money away from your company, but you simply can't...

Customer service is fundamental to the success of any organization. The customer, who should always...

How many resources, including those of a financial nature, are used in order to land a good...

The robotic revolution is here! Robots are a big part of our everyday lives but they look nothing...