Social and customer care service (10)

Campaigns in sharing is the ideal model for companies that are worried about their budget but also...

Being customer centric means seeing the world through your customers’ eyes, treating everyone...

The digitization of processes has brought many advantages, but also many responsibilities. In terms...

To check the pulse of your company and understand if it is going in the right direction, you have...

All businesses need to attract new customers and retain existing ones. However, the steps for...

If you have a company, you will surely understand how important customer service is and know how...

But what is IVR? 

What is Social?

Optimizing time and improving productivity are the objectives that every modern company has set to...

A lot of people spend a great amount of time in the virtual environment. Thus, companies'...