Posts about

Social and customer care service (7)

Customer Support and Customer Success: An essential union

Managing customer relations is a delicate process that forces companies to choose the best possible...

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Customer care email for e-Commerce

Email has been one of the greatest inventions in history. Since then, it integrated into the...

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Customer Care Management: Mix of artificial and human intelligence

When customers communicate with your company, they expect an immediate response and a personalized...

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Customer profiling: what it is and how to make the most of it

Profiling customers has transformed the modern marketing world and is a practice which companies...

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Customer Service Guide: everything you need to know

We can all agree that an excellent customer service is the most important aspect that a company can...

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Customer Service in Retail: why is it important?

The top reason why customers switch between brands is poor customer service. According to American...

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Customer support: some advice for great results

Improving customer satisfaction is an increasingly present concern in companies that want to...

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Customer care: how to provide support through social

A strong way to start successfully growing your online business is by focusing on customer care....

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Digital Customer Experience: Golden rules, customer would fall in love

Today, the relationship with customers has changed significantly. Technology and the customer...

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Customer Management: Guide and Tips for Improving Relationships

One of the greatest necessities in the market today is the expectations and management of...

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