We Are Fiber Blog - English

Customer Experience now and then

Over the years, Customer Experience has seen some crucial changes in many different aspects. Before...

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Covid-19: Digital can help overcome the challenge of the pandemic

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Data entry for the logistics and transport sector

The logistics and transport sector has undergone profound change in recent years, largely thanks to...

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Customer Service: the lessons to be learned from Amazon

To be Earth's most customer-centric company” is the motto of Amazon, a company that has...

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Data Entry vs Back Office: What is the difference?

Data Entry is among the most popular services lately. The amount of data generated each day,...

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Audit systems: a fundamental support for companies

To understand what a corporate audit is, we must take a leap into the past, specifically to ancient...

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Booking office and booking management: the advantage of outsourcing

We are in an era where technological innovations have enriched corporate life across a variety of...

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Call centers: keeping in touch with customers, from assistance to telemarketing

Inbound and outbound call centers are essential services for companies. Indeed, every company needs...

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Best practices for social customer care: which ones to follow so as not to make mistakes

Social networks are of great importance to businesses today, as that's where customers spend time...

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10 things to know when outsourcing data entry

Outsourcing data entry is a strategy that companies implement for several reasons. There are...

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