--- title: "Automation and dematerialization: workflow outsourcing" description: Process automation allows you to keep the life cycle of documents under control and relieve employees from repetitive activities and errors. image: https://www.wearefiber.com/hubfs/Imported_Blog_Media/automation-1-1024x576.jpg --- [![](https://www.wearefiber.com/hs-fs/hubfs/Risorsa%2037.png?width=273&height=90&name=Risorsa%2037.png)](https://www.wearefiber.com/en/) - [Approach](https://www.wearefiber.com/en/approach) - [About](https://www.wearefiber.com/en/about) - [CSR projects](https://www.wearefiber.com/en/blog/tag/csr-projects) - [Knowledge base](https://www.wearefiber.com/en/blog/tag/knowledge-base) - [Governance](https://www.wearefiber.com/en/governance) - [Blog](https://www.wearefiber.com/en/blog) - [Careers](https://www.wearefiber.com/it/careers) - [Contacts](https://www.wearefiber.com/en/contacts) - [Customer Service](https://www.wearefiber.com/en/customer-service-in-outsourcing) - [Ticket management](https://www.wearefiber.com/en/ticket-management-in-outsourcing) - [Digital customer care](https://www.wearefiber.com/en/digital-customer-care) - [Help Desk](https://www.wearefiber.com/en/help-desk-in-outsourcing) - [Chatbot](https://www.wearefiber.com/en/chatbot-in-outsourcing-1) - [Booking office](https://www.wearefiber.com/en/booking-office-outsourcing) - [Smart assistance](https://www.wearefiber.com/en/smart-assistance-in-outsourcing) - [Back Office](https://www.wearefiber.com/en/back-office-in-outsourcing) - [Data entry](https://www.wearefiber.com/en/data-entry-outsourcing) - [Data enrichment](https://www.wearefiber.com/en/data-enrichment) - [Document management](https://www.wearefiber.com/en/gestione-documentale) - [Logistic management](https://www.wearefiber.com/en/gestione-logistica) - [Order management](https://www.wearefiber.com/en/gestione-ordini) - [Process Management](https://www.wearefiber.com/en/process-management-in-outsourcing) - [Control room](https://www.wearefiber.com/en/control-room-outsourcing) - [Quality audit](https://www.wearefiber.com/en/quality-audit-in-outsourcing) - [Robotic process automation](https://www.wearefiber.com/en/robotic-process-automation-in-outsourcing) - [Outbound Marketing](https://www.wearefiber.com/en/outbound-marketing) - Industry - [Healthcare](https://www.wearefiber.com/en/healthcare-in-outsourcing) - [Ecommerce](https://www.wearefiber.com/en/ecommerce-in-outsourcing) - [Food delivery](https://www.wearefiber.com/en/food-delivery-in-outsourcing) - [Retail](https://www.wearefiber.com/en/retail-in-outsourcing) - [Finance & Insurance](https://www.wearefiber.com/en/finance-e-insurance-in-outsourcing) - [Mobility](https://www.wearefiber.com/en/mobility-in-outsourcing) - [Travel](https://www.wearefiber.com/en/travel-in-outsourcing) - [B2B services](https://www.wearefiber.com/en/b2b-services-in-outsourcing) - [Approach](https://www.wearefiber.com/en/approach) - [About](https://www.wearefiber.com/en/about) - [CSR projects](https://www.wearefiber.com/en/blog/tag/csr-projects) - [Knowledge base](https://www.wearefiber.com/en/blog/tag/knowledge-base) - [Governance](https://www.wearefiber.com/en/governance) - [Blog](https://www.wearefiber.com/en/blog) - [Careers](https://www.wearefiber.com/it/careers) - [Contacts](https://www.wearefiber.com/en/contacts) # Automation and dematerialization: workflow outsourcing January 31, 2022 4 minutes to read Technology has radically changed document management. The increasingly frequent use of digital has not only led to the transformation of documents from paper to computer, but the digitizing of entire workflows.  **But what does this mean practically? ** The documents produced by companies form huge archives and require careful research and cataloging to be useful. The likes of invoices, emails, orders, contracts, estimates and projects are all pieces of information that must be transferred from one office to another with ease. Are you wondering how many documents are lost in a company during a given year? The answer is too many.  Effective document management is not merely a simple matter of ensuring that things are kept under control.  Rather, it is about digitizing work processes, where the first aspect to consider is automation in terms of the document workflow.  > The automation of processes allows you to keep the entire life cycle of documents organized and efficient, so relieving employees of repetitive activities and the possibility of making mistakes ## **Thinking in terms of workflow management** ![Automation and dematerialization](https://www.wearefiber.com/hs-fs/hubfs/Imported_Blog_Media/automation-1-1024x576.jpg?width=1024&height=576&name=automation-1-1024x576.jpg) Documents are the lifeblood of a company and, to ensure business activities work accurately, it is necessary to simplify workflow processes and make these as effective as possible.  **Document workflow** can be improved by way of a few steps. Identifying documents, distinguishing between those deemed sensitive and fundamental, is one of the preliminary activities in the procedure that cannot be ignored. For each type of document, in fact, it is essential to choose the most suitable workflow.  Once the documents have been defined, the flows and methods of production, modification, sharing and storage must be defined.  During this phase, software for document management is essential. Obviously, it is not enough simply to have the right tool. You need to use it in the right way. For this reason, it is critical to choose the right professionals, who are often not available within a company. Hiring dedicated people creates an additional cost for the company that is difficult to bear. For this reason, an excellent solution, both scalable and flexible, is to turn to **outsourcing**.  ## **Digitizing and automating processes** The automation of document processes guarantees an array of advantages to companies, in particular: - Reduction or disappearance of manual errors; - More time to devote to core business; - Less paper and therefore fewer associated costs and greater attention to the environment;  - Compliance with the legislation on document management; - Immediate traceability of documents.  > The digitization of processes therefore leads to a successful integration between data dematerialization and process automation, capable of bringing a unique competitive advantage to your company ## **The benefits of outsourcing** Relying on outsourcing allows companies to focus on higher yielding activities. For example, in the case of the administrative sector, numerous documents are generated and these do not result in added value. Outsourcing accounting management is an obvious solution that leads to a greater competitive advantage. Not only will paper be eliminated from the office, but digital accounting management allows a better synergy between the supplier and the customer, improving efficiency in process management. Another no less important advantage is the reduction of errors and compliance with safety standards.  In fact, one of the most classic examples of the change from paper to digital concerns **invoices**. This document involves printing and enveloping processes, which entails the consumption of paper, as well as archiving, sorting and sending operations. The **dematerialization** process for invoices began as early as 2014 for the public administration, while it became mandatory for private individuals from January of this year. In addition to invoices, there are many other documents that can easily be digitized, but which are still managed in paper form today, such as quotes and orders. With dematerialization, the standardization of procedures brings rationality and speed into processes, introducing a documentary traceability that guarantees transparency and quality in information management like no manual activity could ever do. By turning to professional and qualified know-how, your company can take advantage of the potential for improvement in document workflows.     **Is outsourcing the solution for your company?**  Stop waiting and contact us.    **[Request a consultation](https://www.wearefiber.com/en/schedule/)**.    Our experts will analyze your business and offer you the best solution for your needs.    Email: info@wearefiber.com Telephone (It): + 39 02 42 10 11 22 Telephone (United Kingdom): + 44 20 38 70 44 08 - - - - - [mailto:?subject='https://www.wearefiber.com/en/blog/2020/09/29/automation-and-dematerialization-workflow-outsourcing'](mailto:?subject='https://www.wearefiber.com/en/blog/2020/09/29/automation-and-dematerialization-workflow-outsourcing') [Outsourcing and Process management solutions](https://www.wearefiber.com/en/blog/tag/outsourcing-and-process-management-solutions) ### Recent posts ### Post tag - [Social and customer care service (100)](https://www.wearefiber.com/en/blog/tag/social-and-customer-care-service) - [Outsourcing and Process management solutions (62)](https://www.wearefiber.com/en/blog/tag/outsourcing-and-process-management-solutions) - [Data entry solutions (27)](https://www.wearefiber.com/en/blog/tag/data-entry-solutions) - [Back office and help desk solutions (26)](https://www.wearefiber.com/en/blog/tag/back-office-and-help-desk-solutions) - [Ecommerce and order management (25)](https://www.wearefiber.com/en/blog/tag/ecommerce-and-order-management) - [Teleselling and telemarketing (17)](https://www.wearefiber.com/en/blog/tag/teleselling-and-telemarketing) - [Logistics management and food delivery (6)](https://www.wearefiber.com/en/blog/tag/logistics-management-and-food-delivery) - [Knowledge base (5)](https://www.wearefiber.com/en/blog/tag/knowledge-base) - [CSR Projects (2)](https://www.wearefiber.com/en/blog/tag/csr-projects) - [healthcare (1)](https://www.wearefiber.com/en/blog/tag/healthcare) See all ## Related Posts ## [Real-time chat: Customer Care that works](https://www.wearefiber.com/en/blog/2020/11/12/real-time-chat-customer-care-that-works) January 31, 2022 Many of us have, at least once, had the opportunity to **speak with a company through a chat**. Using... [CONTINUE READING](https://www.wearefiber.com/en/blog/2020/11/12/real-time-chat-customer-care-that-works) ## [Data Entry Case Study: Food & Beverage Industry](https://www.wearefiber.com/en/blog/2019/04/24/data-entry-case-study-food-beverage-industry) January 31, 2022 This **data entry case study** aims to show our working culture and problem-solving attitude for **data...** [CONTINUE READING](https://www.wearefiber.com/en/blog/2019/04/24/data-entry-case-study-food-beverage-industry) ## [The Power of Conversation: 3 Ways to Transform the Customer Experience](https://www.wearefiber.com/en/blog/2021/03/23/the-power-of-conversation-3-ways-to-transform-the-customer-experience) January 31, 2022 Customer satisfaction is the most important element when it comes to retaining loyal customers,... [CONTINUE READING](https://www.wearefiber.com/en/blog/2021/03/23/the-power-of-conversation-3-ways-to-transform-the-customer-experience) [![logo bianco WAF](https://www.wearefiber.com/hs-fs/hubfs/logo%20bianco%20WAF.png?width=170&height=54&name=logo%20bianco%20WAF.png "logo bianco WAF")](https://www.wearefiber.com/it) #### [Certifications](https://www.wearefiber.com/it/le-nostre-certificazioni) | ![27002-588x600](https://www.wearefiber.com/hs-fs/hubfs/27002-588x600.png?width=50&name=27002-588x600.png) ![data destruction](https://www.wearefiber.com/hs-fs/hubfs/data%20destruction.png?width=50&height=50&name=data%20destruction.png) ![SOC 2 TYPE 1](https://www.wearefiber.com/hs-fs/hubfs/SOC%202%20TYPE%201.png?width=40&height=55&name=SOC%202%20TYPE%201.png) | ![iso_0000_Livello-3](https://www.wearefiber.com/hs-fs/hubfs/iso_0000_Livello-3.png?width=50&height=50&name=iso_0000_Livello-3.png) ![icon green](https://www.wearefiber.com/hs-fs/hubfs/icon%20green.png?width=50&height=50&name=icon%20green.png) ![soc-2](https://www.wearefiber.com/hs-fs/hubfs/soc-2.png?width=43&height=58&name=soc-2.png) | ![iso_0002_Livello-1](https://www.wearefiber.com/hs-fs/hubfs/iso_0002_Livello-1.png?width=50&name=iso_0002_Livello-1.png)![pci](https://www.wearefiber.com/hs-fs/hubfs/pci.png?width=50&height=50&name=pci.png)   | | --- | --- | --- | #### Contacts [info@wearefiber.com](mailto:info@wearefiber.com) Rruga “Don Bosko”, Kompleksi "Don Bosko", Kulla 7, kati I-re Tiranë #### Company - [Our story](https://www.wearefiber.com/en/about) - [Vision](https://www.wearefiber.com/en/approach) - [Meet our team](https://www.wearefiber.com/en/approach) - [Career](https://www.wearefiber.com/en/careers) #### Insights - [Blog](https://www.wearefiber.com/en/blog) - [Knowledge base](https://www.wearefiber.com/en/blog/tag/knowledge-base) #### Services - [**Customer Service**](https://www.wearefiber.com/en/customer-service-in-outsourcing) - [Ticket Management](https://www.wearefiber.com/en/ticket-management-in-outsourcing) - [Digital Customer Care](https://www.wearefiber.com/en/digital-customer-care) - [Chatbot](https://www.wearefiber.com/en/chatbot-in-outsourcing-1) - [Booking Office](https://www.wearefiber.com/en/booking-office-outsourcing) - [Smart Assistance](https://www.wearefiber.com/en/smart-assistance-in-outsourcing) - [**Back office**](https://www.wearefiber.com/en/back-office-in-outsourcing) - [Data Entry](https://www.wearefiber.com/en/data-entry-outsourcing) - [Data Enrichment](https://www.wearefiber.com/en/data-enrichment) - [Document Management](https://www.wearefiber.com/en/gestione-documentale) - [Logistic Management](https://www.wearefiber.com/en/gestione-logistica) - [Order Management](https://www.wearefiber.com/en/gestione-ordini) - [**Process Management**](https://www.wearefiber.com/en/process-management-in-outsourcing) - [Control room](https://www.wearefiber.com/en/control-room-outsourcing) - [Quality Audit](https://www.wearefiber.com/en/quality-audit-in-outsourcing) - [Robotic Process Automation](https://www.wearefiber.com/en/robotic-process-automation-in-outsourcing) - [**Outbound Marketing**](https://www.wearefiber.com/en/outbound-marketing) #### Industries - [Healthcare](https://www.wearefiber.com/en/healthcare-in-outsourcing) - [Ecommerce](https://www.wearefiber.com/en/ecommerce-in-outsourcing) - [Food delivery](https://www.wearefiber.com/en/food-delivery-in-outsourcing) - [Retail](https://www.wearefiber.com/en/retail-in-outsourcing) - [Finance & Insurance](https://www.wearefiber.com/en/finance-e-insurance-in-outsourcing) - [Mobility traveler](https://www.wearefiber.com/en/mobility-in-outsourcing) - [B2B Services](https://www.wearefiber.com/en/b2b-services-in-outsourcing) #### Newsletter ###### Follow us on - [Privacy Policy](https://www.wearefiber.com/en/privacy-policy) - [Cookie Policy](https://www.wearefiber.com/en/cookie-policy) - [Terms & Conditions](https://www.wearefiber.com/en/termini-e-condizioni) Back to top ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "articleBody" : "Technology has radically changed document management. The increasingly frequent use of digital has not only led to the transformation of documents from paper to computer, but the digitizing of entire workflows. But what does this mean practically? The documents produced by companies form huge archives and require careful research and cataloging to be useful. The likes of invoices, emails, orders, contracts, estimates and projects are all pieces of information that must be transferred from one office to another with ease. Are you wondering how many documents are lost in a company during a given year? The answer is too many. Effective document management is not merely a simple matter of ensuring that things are kept under control. Rather, it is about digitizing work processes, where the first aspect to consider is automation in terms of the document workflow. The automation of processes allows you to keep the entire life cycle of documents organized and efficient, so relieving employees of repetitive activities and the possibility of making mistakes Thinking in terms of workflow management Documents are the lifeblood of a company and, to ensure business activities work accurately, it is necessary to simplify workflow processes and make these as effective as possible. Document workflow can be improved by way of a few steps. Identifying documents, distinguishing between those deemed sensitive and fundamental, is one of the preliminary activities in the procedure that cannot be ignored. For each type of document, in fact, it is essential to choose the most suitable workflow. Once the documents have been defined, the flows and methods of production, modification, sharing and storage must be defined. During this phase, software for document management is essential. Obviously, it is not enough simply to have the right tool. You need to use it in the right way. For this reason, it is critical to choose the right professionals, who are often not available within a company. Hiring dedicated people creates an additional cost for the company that is difficult to bear. For this reason, an excellent solution, both scalable and flexible, is to turn to outsourcing. Digitizing and automating processes The automation of document processes guarantees an array of advantages to companies, in particular: Reduction or disappearance of manual errors; More time to devote to core business; Less paper and therefore fewer associated costs and greater attention to the environment; Compliance with the legislation on document management; Immediate traceability of documents. The digitization of processes therefore leads to a successful integration between data dematerialization and process automation, capable of bringing a unique competitive advantage to your company The benefits of outsourcing Relying on outsourcing allows companies to focus on higher yielding activities. For example, in the case of the administrative sector, numerous documents are generated and these do not result in added value. Outsourcing accounting management is an obvious solution that leads to a greater competitive advantage. Not only will paper be eliminated from the office, but digital accounting management allows a better synergy between the supplier and the customer, improving efficiency in process management. Another no less important advantage is the reduction of errors and compliance with safety standards. In fact, one of the most classic examples of the change from paper to digital concerns invoices. This document involves printing and enveloping processes, which entails the consumption of paper, as well as archiving, sorting and sending operations. The dematerialization process for invoices began as early as 2014 for the public administration, while it became mandatory for private individuals from January of this year. In addition to invoices, there are many other documents that can easily be digitized, but which are still managed in paper form today, such as quotes and orders. With dematerialization, the standardization of procedures brings rationality and speed into processes, introducing a documentary traceability that guarantees transparency and quality in information management like no manual activity could ever do. By turning to professional and qualified know-how, your company can take advantage of the potential for improvement in document workflows. Is outsourcing the solution for your company? Stop waiting and contact us. Request a consultation. Our experts will analyze your business and offer you the best solution for your needs. Email: info@wearefiber.com Telephone (It): + 39 02 42 10 11 22 Telephone (United Kingdom): + 44 20 38 70 44 08", "author" : { "@type" : "Person", "name" : "marzia", "sameAs" : "", "url" : "https://www.wearefiber.com/en/blog/author/marzia" }, "dateModified" : "31/01/2022", "datePublished" : "31/01/2022", "headline" : "Automation and dematerialization: workflow outsourcing", "image" : { "@type" : "ImageObject", "height" : 400, "url" : "https://f.hubspotusercontent-eu1.net/hubfs/25104942/Imported_Blog_Media/automation-1-1024x576.jpg", "width" : 750 }, "mainEntityOfPage" : "https://www.wearefiber.com/en/blog/2020/09/29/automation-and-dematerialization-workflow-outsourcing", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://25104942.fs1.hubspotusercontent-eu1.net/hubfs/25104942/Risorsa%2037.png" }, "name" : "", "url" : "www.wearefiber.com" } } ```