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Teleselling and telemarketing (2)

A sales employee improves the Customer Experience of your e-commerce (even if it is a Bot)

One needs to consider how to make a customer happy when they arrive at your e-commerce site.

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Accounting outsourcing: effective support for companies and commercial firms

Accounting outsourcing represents an opportunity for companies who decide to outsource their...

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After-sales: a service as important as sales

An after-sales service is key for companies, though not all the businesses perceive it the same...

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A complete guide to outsourcing: what it is, advantages and how to exploit it

Outsourcing is a set of practices adopted by private companies, but also by public institutions,...

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Brand reputation: how to improve your image thanks to customer support

How many resources, including those of a financial nature, are used in order to land a good...

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What is conversational business?

Increasingly, users and current and potential customers want to communicate directly with companies...

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Why delegate to outsourcing? The secrets of productivity

To check the pulse of your company and understand if it is going in the right direction, you have...

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