We Are Fiber Blog - English

How to assist retail customers and increase loyalty

Retaining customers simply has to be one of your business’s main objectives and to do so, you need...

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How to reduce customer care costs with an effective FAQ page

Reducing the costs of customer care is not only a desirable operation, but a duty for companies. To...

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Lead Generation: Facebook or LinkedIn?

What is lead generation? If you have a shop, company or business, you have surely come across this...

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How outsourced data entry works

Data entry is a fundamental activity for companies, whether small or large. It requires dedicated...

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Help Desk: a fundamental service for a call center that works

Giving customer assistance is a critical concern for companies. For this reason, many rely on an...

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How to Use Transactional Email

Transactional emails, as the term suggests, are tied to a transaction. This is the case when, for...

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How to increase sales with a CRM service: the complete guide

Advantages and methods of use: everything you need to know about CRM and how to use it for every...

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Lead Generation e-commerce. Quality content helps you sell

Do you want to expand your e-commerce business and win more customers? Then you need to understand...

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How does back office work?

Back office refers to all activities that a company has to perform for supporting the main...

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How to provide good customer service even in retail

The advent of an online platform has profoundly changed commerce, imposing internal changes and...

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