--- title: Gestione ordini in Outsourcing description: Se vuoi ottimizzare il commercio digitale della tua attività in ogni step, ti basta consultare i nostri servizi flessibili e capaci di adattarsi ad ogni esigenza. --- [![](https://www.wearefiber.com/hs-fs/hubfs/Risorsa%2037.png?width=273&height=90&name=Risorsa%2037.png)](https://www.wearefiber.com/it) - [Metodo](https://www.wearefiber.com/it/approach) - [Azienda](https://www.wearefiber.com/it/about) - [Progetti CSR](https://www.wearefiber.com/it/blog/tag/progetti-csr) - [Knowledge base](https://www.wearefiber.com/it/tag/knowledge-base) - [Governance](https://www.wearefiber.com/it/governance) - [Blog](https://www.wearefiber.com/it/blog) - [Careers](https://www.wearefiber.com/it/careers) - [Contattaci](https://www.wearefiber.com/it/contatti) - [Italiano](https://www.wearefiber.com/it/gestione-ordini) - [English](https://www.wearefiber.com/en/gestione-ordini) Italiano - [Customer Service](https://www.wearefiber.com/it/customer-service-in-outsourcing) - [Ticket management](https://www.wearefiber.com/it/ticket-management-in-outsourcing) - [Digital customer care](https://www.wearefiber.com/it/digital-customer-care) - [Help desk](https://www.wearefiber.com/it/help-desk-in-outsourcing) - [Chatbot](https://www.wearefiber.com/it/chatbot-in-outsourcing-1) - [Booking office](https://www.wearefiber.com/it/booking-office-outsourcing) - [Smart assistance](https://www.wearefiber.com/it/smart-assistance-in-outsourcing) - [Back Office](https://www.wearefiber.com/it/back-office-in-outsourcing) - [Data entry](https://www.wearefiber.com/it/data-entry-outsourcing) - [Data enrichment](https://www.wearefiber.com/it/data-enrichment) - [Document management](https://www.wearefiber.com/it/gestione-documentale) - [Logistic management](https://www.wearefiber.com/it/gestione-logistica) - [Order management](https://www.wearefiber.com/it/gestione-ordini) - [Process Management](https://www.wearefiber.com/it/process-management-in-outsourcing) - [Control room](https://www.wearefiber.com/it/control-room-outsourcing) - [Quality audit](https://www.wearefiber.com/it/quality-audit-in-outsourcing) - [Robotic process automation](https://www.wearefiber.com/it/robotic-process-automation-in-outsourcing) - [Outbound Marketing](https://www.wearefiber.com/it/outbound-marketing) - Industry - [Healthcare](https://www.wearefiber.com/it/healthcare-in-outsourcing) - [Ecommerce](https://www.wearefiber.com/it/ecommerce-in-outsourcing) - [Food delivery](https://www.wearefiber.com/it/food-delivery-in-outsourcing) - [Retail](https://www.wearefiber.com/it/retail-in-outsourcing) - [Finance & Insurance](https://www.wearefiber.com/it/finance-e-insurance-in-outsourcing) - [Mobility](https://www.wearefiber.com/it/mobility-in-outsourcing) - [Travel](https://www.wearefiber.com/it/travel-in-outsourcing) - [B2B services](https://www.wearefiber.com/it/b2b-services-in-outsourcing) - [Metodo](https://www.wearefiber.com/it/approach) - [Azienda](https://www.wearefiber.com/it/about) - [Progetti CSR](https://www.wearefiber.com/it/blog/tag/progetti-csr) - [Knowledge base](https://www.wearefiber.com/it/tag/knowledge-base) - [Governance](https://www.wearefiber.com/it/governance) - [Blog](https://www.wearefiber.com/it/blog) - [Careers](https://www.wearefiber.com/it/careers) - [Contattaci](https://www.wearefiber.com/it/contatti) # Gestione ordini in Outsourcing La **logistica **deve partire da un semplice presupposto:  **il cliente è al centro del progetto**. Se il cliente è insoddisfatto del servizio, rilascia un feedback negativo che come il vecchio passaparola si diffonde in maniera virale sul web, influendo negativamente sulla “brand awareness” e sull’affidabilità dell’azienda. Il cliente deve essere dotato di strumenti capaci di tracciare il pacco in ogni momento grazie al supporto **omnicanale.**   ##### WE ARE FIBER **We Are Fiber** è il partner ideale per crescere e gestire la **logistica ecommerce** in modo produttivo ed oculato. Se vuoi **ottimizzare il commercio digitale** della tua attività in ogni step, ti basta consultare i nostri servizi flessibili e capaci di adattarsi ad ogni esigenza.   [Contattaci](https://www.wearefiber.com/it/contatti) ![we-are-fiber-gestione-ordini-ita](https://www.wearefiber.com/hs-fs/hubfs/WAF/sm/we-are-fiber-gestione-ordini-ita.png?width=455&height=568&name=we-are-fiber-gestione-ordini-ita.png "we-are-fiber-gestione-ordini-ita") ## I benefici della Gestione ordini in outsourcing 1. Zero errori Con l’automazione intelligente i processi manuali che comportano imprecisioni ed errori saranno eliminati. Con le nostre soluzioni il margine di errore viene azzerato. 2. Controllo in tempo reale Visibilità sempre aggiornata degli ordini e una vista in tempo reale della disponibilità su tutti i canali, per poter prendere decisioni con rapidità ed efficacia. 3. Velocità ed efficienza Grazie all'RPA puoi semplificare e velocizzare tutte le operazioni che riguardano la gestione del magazzino e dell’inventario, recuperando preziose risorse. ## Semplifica la gestione dei tuoi ordini.   Le soluzioni di gestione logistica aumentano l'efficienza dei processi e rendono la tua supply chain più agile, trasparente e reattiva per dipendenti e clienti. **Approfitta della formula Try&Buy.** Prova il nostro servizio fino a 3 mesi prima di sceglierci come partner. [Contattaci subito](https://www.wearefiber.com/it/contatti) ## Soluzioni Settori **We Are Fiber** affianca le aziende nel loro percorso di crescita e con passione, metodo e professionalità, offre servizi diversi come gestione del customer care, data entry e process management, flessibili e adattabili a grandi, come a piccole e medie imprese di ogni settore.  **Sei pronto a considerate l’outsourcing la tua azienda? ** I nostri consulenti sono a tua disposizione per analizzare le tue esigenze e proporti la soluzione perfetta.  [![settore1](https://www.wearefiber.com/hubfs/theme_files/settore1.svg) Healthcare](https://www.wearefiber.com/it/healthcare-in-outsourcing) [![settore1](https://www.wearefiber.com/hubfs/theme_files/settore1.svg) E-commerce](https://www.wearefiber.com/it/ecommerce-in-outsourcing) [![settore1](https://www.wearefiber.com/hubfs/theme_files/settore1.svg) Food Delivery](https://www.wearefiber.com/it/food-delivery-in-outsourcing) [![settore1](https://www.wearefiber.com/hubfs/theme_files/settore1.svg) Retail](https://www.wearefiber.com/it/retail-in-outsourcing) [![settore1](https://www.wearefiber.com/hubfs/theme_files/settore1.svg) Finance & Insurance](https://www.wearefiber.com/it/finance-e-insurance-in-outsourcing) [![settore1](https://www.wearefiber.com/hubfs/theme_files/settore1.svg) Mobility](https://www.wearefiber.com/it/mobility-in-outsourcing) [![settore1](https://www.wearefiber.com/hubfs/theme_files/settore1.svg) Travel](https://www.wearefiber.com/it/travel-in-outsourcing) [![settore1](https://www.wearefiber.com/hubfs/theme_files/settore1.svg) B2B Services](https://www.wearefiber.com/it/b2b-services-in-outsourcing) ## Case study ### La nostra soluzione per **Bloom & Wild** Il più grande e amato e-commerce di fiori del Regno Unito ha richiesto a We Are Fiber  un team dedicato con l’obiettivo di aumentare l’assorbimento del numero di richieste di assistenza ricevute durante il lockdown per l’emergenza da Covid-19.   Il nostro Business Continuity Plan ha permesso una veloce riorganizzazione dei servizi, garantendo la continuità dell’attività delle nostre risorse e non bloccando l’assistenza ai clienti nemmeno per un attimo. 8.539 Chiamate in entrata/mese 1023 Chiamate in uscita/mese 41.933 Richieste gestite/mese 98% Customer Satisfaction ## Possiamo aiutarti? Inserisci le informazioni richieste, ti contatteremo in tempi brevi per parlare del preventivo che abbiamo preparato per te. [VAI AL FORM](https://www.wearefiber.com/it/gestione-ordini#VAI-AL-FORM) ![hi](https://www.wearefiber.com/hubfs/theme_files/hi.svg "hi") [![logo bianco WAF](https://www.wearefiber.com/hs-fs/hubfs/logo%20bianco%20WAF.png?width=170&height=53&name=logo%20bianco%20WAF.png "logo bianco WAF")](https://www.wearefiber.com/it) #### [Certifications](https://www.wearefiber.com/it/le-nostre-certificazioni) | ![27002-588x600](https://www.wearefiber.com/hs-fs/hubfs/27002-588x600.png?width=50&name=27002-588x600.png) ![data destruction](https://www.wearefiber.com/hs-fs/hubfs/data%20destruction.png?width=50&height=50&name=data%20destruction.png) ![SOC 2 TYPE 1](https://www.wearefiber.com/hs-fs/hubfs/SOC%202%20TYPE%201.png?width=40&height=55&name=SOC%202%20TYPE%201.png) | ![iso_0000_Livello-3](https://www.wearefiber.com/hs-fs/hubfs/iso_0000_Livello-3.png?width=50&height=50&name=iso_0000_Livello-3.png) ![icon green](https://www.wearefiber.com/hs-fs/hubfs/icon%20green.png?width=50&height=50&name=icon%20green.png) ![soc-2](https://www.wearefiber.com/hs-fs/hubfs/soc-2.png?width=43&height=58&name=soc-2.png) | ![iso_0002_Livello-1](https://www.wearefiber.com/hs-fs/hubfs/iso_0002_Livello-1.png?width=50&name=iso_0002_Livello-1.png)![pci](https://www.wearefiber.com/hs-fs/hubfs/pci.png?width=50&height=50&name=pci.png)   | | --- | --- | --- | #### Contacts [info@wearefiber.com](mailto:info@wearefiber.com) Rruga “Don Bosko”, Kompleksi "Don Bosko", Kulla 7, kati I-re Tiranë #### Company - [Our story](https://www.wearefiber.com/it/about) - [Vision](https://www.wearefiber.com/it/approach) - [Meet our team](https://www.wearefiber.com/it/approach) - [Career](https://www.wearefiber.com/it/careers) #### Insights - [Blog](https://www.wearefiber.com/it/blog) - [Knowledge base](https://www.wearefiber.com/it/blog/tag/knowledge-base) #### Services - [**Customer Service**](https://www.wearefiber.com/it/customer-service-in-outsourcing) - [Ticket Management](https://www.wearefiber.com/it/ticket-management-in-outsourcing) - [Digital customer Care](https://www.wearefiber.com/it/digital-customer-care) - [Chatbot](https://www.wearefiber.com/it/chatbot-in-outsourcing-1) - [Booking Office](https://www.wearefiber.com/it/booking-office-outsourcing) - [Smart Assistance](https://www.wearefiber.com/it/smart-assistance-in-outsourcing) - [**Back office**](https://www.wearefiber.com/it/back-office-in-outsourcing) - [Data Entry](https://www.wearefiber.com/it/data-entry-outsourcing) - [Data Enrichment](https://www.wearefiber.com/it/data-enrichment) - [Document Management](https://www.wearefiber.com/it/gestione-documentale) - [Logistic Management](https://www.wearefiber.com/it/gestione-logistica) - [Order Management](https://www.wearefiber.com/it/gestione-ordini) - [**Process Management**](https://www.wearefiber.com/it/process-management-in-outsourcing) - [Control room](https://www.wearefiber.com/it/control-room-outsourcing) - [Quality Audit](https://www.wearefiber.com/it/quality-audit-in-outsourcing) - [Robotic Process Automation](https://www.wearefiber.com/it/robotic-process-automation-in-outsourcing) - [**Outbound Marketing**](https://www.wearefiber.com/it/outbound-marketing) #### Industries - [Healthcare](https://www.wearefiber.com/it/healthcare-in-outsourcing) - [Ecommerce](https://www.wearefiber.com/it/ecommerce-in-outsourcing) - [Food delivery](https://www.wearefiber.com/it/food-delivery-in-outsourcing) - [Retail](https://www.wearefiber.com/it/retail-in-outsourcing) - [Finance & Insurance](https://www.wearefiber.com/it/finance-e-insurance-in-outsourcing) - [Mobility traveler](https://www.wearefiber.com/it/mobility-in-outsourcing) - [B2B Services](https://www.wearefiber.com/it/b2b-services-in-outsourcing) #### Newsletter ###### Follow us on - [Privacy Policy](https://www.wearefiber.com/it/privacy-policy) - [Cookie Policy](https://www.wearefiber.com/it/cookie-policy) - [Termini e condizioni d'uso](https://www.wearefiber.com/it/termini-e-condizioni) Back to top