--- title: Gestione logistica in Outsourcing description: We Are Fiber mette a disposizione soluzioni per il controllo e il tracciamento delle spedizioni, il monitoraggio dei livelli di inventario, gli ordini di acquisto, la fatturazione e lo scambio di documenti. --- [![](https://www.wearefiber.com/hs-fs/hubfs/Risorsa%2037.png?width=273&height=90&name=Risorsa%2037.png)](https://www.wearefiber.com/it) - [Metodo](https://www.wearefiber.com/it/approach) - [Azienda](https://www.wearefiber.com/it/about) - [Progetti CSR](https://www.wearefiber.com/it/blog/tag/progetti-csr) - [Knowledge base](https://www.wearefiber.com/it/tag/knowledge-base) - [Governance](https://www.wearefiber.com/it/governance) - [Blog](https://www.wearefiber.com/it/blog) - [Careers](https://www.wearefiber.com/it/careers) - [Contattaci](https://www.wearefiber.com/it/contatti) - [Italiano](https://www.wearefiber.com/it/gestione-logistica) - [English](https://www.wearefiber.com/en/gestione-logistica) Italiano - [Customer Service](https://www.wearefiber.com/it/customer-service-in-outsourcing) - [Ticket management](https://www.wearefiber.com/it/ticket-management-in-outsourcing) - [Digital customer care](https://www.wearefiber.com/it/digital-customer-care) - [Help desk](https://www.wearefiber.com/it/help-desk-in-outsourcing) - [Chatbot](https://www.wearefiber.com/it/chatbot-in-outsourcing-1) - [Booking office](https://www.wearefiber.com/it/booking-office-outsourcing) - [Smart assistance](https://www.wearefiber.com/it/smart-assistance-in-outsourcing) - [Back Office](https://www.wearefiber.com/it/back-office-in-outsourcing) - [Data entry](https://www.wearefiber.com/it/data-entry-outsourcing) - [Data enrichment](https://www.wearefiber.com/it/data-enrichment) - [Document management](https://www.wearefiber.com/it/gestione-documentale) - [Logistic management](https://www.wearefiber.com/it/gestione-logistica) - [Order management](https://www.wearefiber.com/it/gestione-ordini) - [Process Management](https://www.wearefiber.com/it/process-management-in-outsourcing) - [Control room](https://www.wearefiber.com/it/control-room-outsourcing) - [Quality audit](https://www.wearefiber.com/it/quality-audit-in-outsourcing) - [Robotic process automation](https://www.wearefiber.com/it/robotic-process-automation-in-outsourcing) - [Outbound Marketing](https://www.wearefiber.com/it/outbound-marketing) - Industry - [Healthcare](https://www.wearefiber.com/it/healthcare-in-outsourcing) - [Ecommerce](https://www.wearefiber.com/it/ecommerce-in-outsourcing) - [Food delivery](https://www.wearefiber.com/it/food-delivery-in-outsourcing) - [Retail](https://www.wearefiber.com/it/retail-in-outsourcing) - [Finance & Insurance](https://www.wearefiber.com/it/finance-e-insurance-in-outsourcing) - [Mobility](https://www.wearefiber.com/it/mobility-in-outsourcing) - [Travel](https://www.wearefiber.com/it/travel-in-outsourcing) - [B2B services](https://www.wearefiber.com/it/b2b-services-in-outsourcing) - [Metodo](https://www.wearefiber.com/it/approach) - [Azienda](https://www.wearefiber.com/it/about) - [Progetti CSR](https://www.wearefiber.com/it/blog/tag/progetti-csr) - [Knowledge base](https://www.wearefiber.com/it/tag/knowledge-base) - [Governance](https://www.wearefiber.com/it/governance) - [Blog](https://www.wearefiber.com/it/blog) - [Careers](https://www.wearefiber.com/it/careers) - [Contattaci](https://www.wearefiber.com/it/contatti) # Gestione logistica in Outsourcing Le attività di supply chain producono un volume elevato di dati relativi a consegne, stoccaggio e preparazione di ordini. Le nostre soluzioni permettono di accelerare queste operazioni, con processi automatizzati che consentono di migliorare concretamente le performance delle aziende, ridurre i costi e dedicare risorse su attività core. **Monitora la logistica in tempo reale, rileva i problemi e stai al passo con la domanda dei clienti.**   ##### WE ARE FIBER grazie alle sue tecnologie, mette a disposizione soluzioni che aiutano le aziende a gestire con rapidità e senza errori processi fondamentali come: il **controllo e il tracciamento delle spedizioni**, il **monitoraggio dei livelli di inventario, **gli** ordini di acquisto,** la** fatturazione **e** lo scambio di documenti.** [Contattaci](https://www.wearefiber.com/it/contatti) ![we-are-fiber-logistic-management](https://www.wearefiber.com/hs-fs/hubfs/WAF/sm/we-are-fiber-logistic-management.png?width=374&height=466&name=we-are-fiber-logistic-management.png "we-are-fiber-logistic-management") ## I benefici della Gestione logistica in outsourcing 1. Zero errori Con l’automazione intelligente i processi manuali che comportano imprecisioni ed errori saranno eliminati. Con le nostre soluzioni il margine di errore viene azzerato. 2. Controllo in tempo reale Visibilità sempre aggiornata degli ordini e una vista in tempo reale della disponibilità su tutti i canali, per poter prendere decisioni con rapidità ed efficacia. 3. Velocità ed efficienza Grazie all'RPA puoi semplificare e velocizzare tutte le operazioni che riguardano la gestione del magazzino e dell’inventario, recuperando preziose risorse. ## Nessun errore, maggiore velocità. Al nostro know-how si aggiungono anche le potenzialità dell’Intelligenza Artificiale che permette di gestire in maniera automatizzata le comunicazioni con i clienti con **chatbot** e assistenti virtuali in grado di interagire con i clienti realizzando un primo filtro delle loro necessità. **Approfitta della formula Try&Buy.** Prova il nostro servizio fino a 3 mesi prima di sceglierci come partner. [Contattaci subito](https://www.wearefiber.com/it/contatti) ## Soluzioni Settori **We Are Fiber** affianca le aziende nel loro percorso di crescita e con passione, metodo e professionalità, offre servizi diversi come gestione del customer care, data entry e process management, flessibili e adattabili a grandi, come a piccole e medie imprese di ogni settore.  **Sei pronto a considerate l’outsourcing la tua azienda? ** I nostri consulenti sono a tua disposizione per analizzare le tue esigenze e proporti la soluzione perfetta.  [![settore1](https://www.wearefiber.com/hubfs/theme_files/settore1.svg) Healthcare](https://www.wearefiber.com/it/healthcare-in-outsourcing) [![settore1](https://www.wearefiber.com/hubfs/theme_files/settore1.svg) E-commerce](https://www.wearefiber.com/it/ecommerce-in-outsourcing) [![settore1](https://www.wearefiber.com/hubfs/theme_files/settore1.svg) Food Delivery](https://www.wearefiber.com/it/food-delivery-in-outsourcing) [![settore1](https://www.wearefiber.com/hubfs/theme_files/settore1.svg) Retail](https://www.wearefiber.com/it/retail-in-outsourcing) [![settore1](https://www.wearefiber.com/hubfs/theme_files/settore1.svg) Finance & Insurance](https://www.wearefiber.com/it/finance-e-insurance-in-outsourcing) [![settore1](https://www.wearefiber.com/hubfs/theme_files/settore1.svg) Mobility](https://www.wearefiber.com/it/mobility-in-outsourcing) [![settore1](https://www.wearefiber.com/hubfs/theme_files/settore1.svg) Travel](https://www.wearefiber.com/it/travel-in-outsourcing) [![settore1](https://www.wearefiber.com/hubfs/theme_files/settore1.svg) B2B Services](https://www.wearefiber.com/it/b2b-services-in-outsourcing) ## Case study ### La nostra soluzione per **Bloom & Wild** We Are Fiber è stata scelta come partner da un’importante azienda e-commerce nel settore ottico, suddividendo il servizio di supporto nelle seguenti modalità: - gestione delle telefonate inbound provenienti dal numero telefonico dedicato al supporto clienti; - presidio costante della casella mail e live chat. È opportuno considerare che molti utenti online, soprattutto over 50, prima della pandemia non avevano mai utilizzato i servizi digitali, quindi richiedevano un’attenzione maggiore in fase di supporto. Abbiamo quindi predisposto un approccio flessibile e personalizzato e siamo stati capaci di riorganizzare velocemente i servizi relativi al customer care, rinnovando l’assistenza ai clienti secondo le mutate esigenze e garantendo la continuità dell’attività al nostro partner. 1.078 (dic) 6228 (giu) Telefonate gestite 1.141 (dic) 7175 (giu) Ticket gestiti 987 (dic) 4.626 (giu) E-commerce 91 (dic) 1602 (giu) Store ## Possiamo aiutarti? Inserisci le informazioni richieste, ti contatteremo in tempi brevi per parlare del preventivo che abbiamo preparato per te. 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