--- title: We Are Fiber Blog - English | Data entry solutions description: Data entry solutions | We Are Fiber Blog - English version --- [![](https://www.wearefiber.com/hs-fs/hubfs/Risorsa%2037.png?width=273&height=90&name=Risorsa%2037.png)](https://www.wearefiber.com/en/) - [Approach](https://www.wearefiber.com/en/approach) - [About](https://www.wearefiber.com/en/about) - [CSR projects](https://www.wearefiber.com/en/blog/tag/csr-projects) - [Knowledge base](https://www.wearefiber.com/en/blog/tag/knowledge-base) - [Governance](https://www.wearefiber.com/en/governance) - [Blog](https://www.wearefiber.com/en/blog) - [Careers](https://www.wearefiber.com/it/careers) - [Contacts](https://www.wearefiber.com/en/contacts) English - [Customer Service](https://www.wearefiber.com/en/customer-service-in-outsourcing) - [Ticket management](https://www.wearefiber.com/en/ticket-management-in-outsourcing) - [Digital customer care](https://www.wearefiber.com/en/digital-customer-care) - [Help Desk](https://www.wearefiber.com/en/help-desk-in-outsourcing) - [Chatbot](https://www.wearefiber.com/en/chatbot-in-outsourcing-1) - [Booking office](https://www.wearefiber.com/en/booking-office-outsourcing) - [Smart assistance](https://www.wearefiber.com/en/smart-assistance-in-outsourcing) - [Back Office](https://www.wearefiber.com/en/back-office-in-outsourcing) - [Data entry](https://www.wearefiber.com/en/data-entry-outsourcing) - [Data enrichment](https://www.wearefiber.com/en/data-enrichment) - [Document management](https://www.wearefiber.com/en/gestione-documentale) - [Logistic management](https://www.wearefiber.com/en/gestione-logistica) - [Order management](https://www.wearefiber.com/en/gestione-ordini) - [Process Management](https://www.wearefiber.com/en/process-management-in-outsourcing) - [Control room](https://www.wearefiber.com/en/control-room-outsourcing) - [Quality audit](https://www.wearefiber.com/en/quality-audit-in-outsourcing) - [Robotic process automation](https://www.wearefiber.com/en/robotic-process-automation-in-outsourcing) - [Outbound Marketing](https://www.wearefiber.com/en/outbound-marketing) - Industry - [Healthcare](https://www.wearefiber.com/en/healthcare-in-outsourcing) - [Ecommerce](https://www.wearefiber.com/en/ecommerce-in-outsourcing) - [Food delivery](https://www.wearefiber.com/en/food-delivery-in-outsourcing) - [Retail](https://www.wearefiber.com/en/retail-in-outsourcing) - [Finance & Insurance](https://www.wearefiber.com/en/finance-e-insurance-in-outsourcing) - [Mobility](https://www.wearefiber.com/en/mobility-in-outsourcing) - [Travel](https://www.wearefiber.com/en/travel-in-outsourcing) - [B2B services](https://www.wearefiber.com/en/b2b-services-in-outsourcing) - [Approach](https://www.wearefiber.com/en/approach) - [About](https://www.wearefiber.com/en/about) - [CSR projects](https://www.wearefiber.com/en/blog/tag/csr-projects) - [Knowledge base](https://www.wearefiber.com/en/blog/tag/knowledge-base) - [Governance](https://www.wearefiber.com/en/governance) - [Blog](https://www.wearefiber.com/en/blog) - [Careers](https://www.wearefiber.com/it/careers) - [Contacts](https://www.wearefiber.com/en/contacts) Posts about # Data entry solutions ## [Committed to Sustainability: Attaining ISO 14001:2015 Certification for Environmental Management System](https://www.wearefiber.com/en/blog/committed-to-sustainability-attaining-iso-140012015-certification-for-environmental-management-system) June 30, 2023 Businesses these days are increasingly recognizing the importance of environmental sustainability... [READ MORE](https://www.wearefiber.com/en/blog/committed-to-sustainability-attaining-iso-140012015-certification-for-environmental-management-system) ## [PCI DSS Certification](https://www.wearefiber.com/en/blog/pci-dss-certification) June 21, 2023 Securing credit card information is of paramount importance in today's digital age where financial... [READ MORE](https://www.wearefiber.com/en/blog/pci-dss-certification) ## [The three macro-areas to be developed to make your e-commerce business take off](https://www.wearefiber.com/en/blog/2020/12/21/the-three-macro-areas-to-be-developed-to-make-your-e-commerce-business-take-off) January 31, 2022 Much of the market has moved from offline to online, where the flow of purchases has increased,... [READ MORE](https://www.wearefiber.com/en/blog/2020/12/21/the-three-macro-areas-to-be-developed-to-make-your-e-commerce-business-take-off) ## [Paperless processes: eliminating paper in the office](https://www.wearefiber.com/en/blog/2020/09/24/paperless-processes-eliminating-paper-in-the-office) January 31, 2022 For some time, there has been talk of **dematerialization**, a process aimed at reducing the use of... [READ MORE](https://www.wearefiber.com/en/blog/2020/09/24/paperless-processes-eliminating-paper-in-the-office) ## [Payroll and Accounting Data Entry](https://www.wearefiber.com/en/blog/2019/04/30/payroll-and-accounting-data-entry) January 31, 2022 Every company needs a **payroll and accounting clerk**. Depending on the size of the company, a lot of **...** [READ MORE](https://www.wearefiber.com/en/blog/2019/04/30/payroll-and-accounting-data-entry) ## [What are data transcription services?](https://www.wearefiber.com/en/blog/2019/07/02/what-are-data-transcription-services) January 31, 2022 Have you ever worked as a journalist, content creator or a video editor? Maybe your company needs... [READ MORE](https://www.wearefiber.com/en/blog/2019/07/02/what-are-data-transcription-services) ## [Reduce labor costs with payroll outsourcing](https://www.wearefiber.com/en/blog/2020/09/11/reduce-labor-costs-with-payroll-outsourcing) January 31, 2022 **Managing personnel** does not only mean supervising their work and applying all of the legal and... [READ MORE](https://www.wearefiber.com/en/blog/2020/09/11/reduce-labor-costs-with-payroll-outsourcing) ## [Machine learning, deep learning and data entry](https://www.wearefiber.com/en/blog/2019/06/13/machine-learning-deep-learning-and-data-entry) January 31, 2022 It is easy to notice that we are not living in the same conditions as in the environment we lived... [READ MORE](https://www.wearefiber.com/en/blog/2019/06/13/machine-learning-deep-learning-and-data-entry) ## [How outsourced data entry works](https://www.wearefiber.com/en/blog/2020/12/09/how-outsourced-data-entry-works) January 31, 2022 **Data entry** is a fundamental activity for companies, whether small or large. It requires dedicated... [READ MORE](https://www.wearefiber.com/en/blog/2020/12/09/how-outsourced-data-entry-works) ## [How does outsourcing in the food sector work?](https://www.wearefiber.com/en/blog/2020/10/22/how-does-outsourcing-in-the-food-sector-work) January 31, 2022 The **food** industry is experiencing a period of profound transformation, dictated both by the... [READ MORE](https://www.wearefiber.com/en/blog/2020/10/22/how-does-outsourcing-in-the-food-sector-work) - - [1](https://www.wearefiber.com/en/blog) - [2](https://www.wearefiber.com/en/blog/tag/data-entry-solutions/page/2) - [3](https://www.wearefiber.com/en/blog/tag/data-entry-solutions/page/3) - [![logo bianco WAF](https://www.wearefiber.com/hs-fs/hubfs/logo%20bianco%20WAF.png?width=170&height=54&name=logo%20bianco%20WAF.png "logo bianco WAF")](https://www.wearefiber.com/it) #### [Certifications](https://www.wearefiber.com/it/le-nostre-certificazioni) | ![27002-588x600](https://www.wearefiber.com/hs-fs/hubfs/27002-588x600.png?width=50&name=27002-588x600.png) ![data destruction](https://www.wearefiber.com/hs-fs/hubfs/data%20destruction.png?width=50&height=50&name=data%20destruction.png) ![SOC 2 TYPE 1](https://www.wearefiber.com/hs-fs/hubfs/SOC%202%20TYPE%201.png?width=40&height=55&name=SOC%202%20TYPE%201.png) | ![iso_0000_Livello-3](https://www.wearefiber.com/hs-fs/hubfs/iso_0000_Livello-3.png?width=50&height=50&name=iso_0000_Livello-3.png) ![icon green](https://www.wearefiber.com/hs-fs/hubfs/icon%20green.png?width=50&height=50&name=icon%20green.png) ![soc-2](https://www.wearefiber.com/hs-fs/hubfs/soc-2.png?width=43&height=58&name=soc-2.png) | ![iso_0002_Livello-1](https://www.wearefiber.com/hs-fs/hubfs/iso_0002_Livello-1.png?width=50&name=iso_0002_Livello-1.png)![pci](https://www.wearefiber.com/hs-fs/hubfs/pci.png?width=50&height=50&name=pci.png)   | | --- | --- | --- | #### Contacts [info@wearefiber.com](mailto:info@wearefiber.com) Rruga “Don Bosko”, Kompleksi "Don Bosko", Kulla 7, kati I-re Tiranë #### Company - [Our story](https://www.wearefiber.com/en/about) - [Vision](https://www.wearefiber.com/en/approach) - [Meet our team](https://www.wearefiber.com/en/approach) - [Career](https://www.wearefiber.com/en/careers) #### Insights - [Blog](https://www.wearefiber.com/en/blog) - [Knowledge base](https://www.wearefiber.com/en/blog/tag/knowledge-base) #### Services - [**Customer Service**](https://www.wearefiber.com/en/customer-service-in-outsourcing) - [Ticket Management](https://www.wearefiber.com/en/ticket-management-in-outsourcing) - [Digital Customer Care](https://www.wearefiber.com/en/digital-customer-care) - [Chatbot](https://www.wearefiber.com/en/chatbot-in-outsourcing-1) - [Booking Office](https://www.wearefiber.com/en/booking-office-outsourcing) - [Smart Assistance](https://www.wearefiber.com/en/smart-assistance-in-outsourcing) - [**Back office**](https://www.wearefiber.com/en/back-office-in-outsourcing) - [Data Entry](https://www.wearefiber.com/en/data-entry-outsourcing) - [Data Enrichment](https://www.wearefiber.com/en/data-enrichment) - [Document Management](https://www.wearefiber.com/en/gestione-documentale) - [Logistic Management](https://www.wearefiber.com/en/gestione-logistica) - [Order Management](https://www.wearefiber.com/en/gestione-ordini) - [**Process Management**](https://www.wearefiber.com/en/process-management-in-outsourcing) - [Control room](https://www.wearefiber.com/en/control-room-outsourcing) - [Quality Audit](https://www.wearefiber.com/en/quality-audit-in-outsourcing) - [Robotic Process Automation](https://www.wearefiber.com/en/robotic-process-automation-in-outsourcing) - [**Outbound Marketing**](https://www.wearefiber.com/en/outbound-marketing) #### Industries - [Healthcare](https://www.wearefiber.com/en/healthcare-in-outsourcing) - [Ecommerce](https://www.wearefiber.com/en/ecommerce-in-outsourcing) - [Food delivery](https://www.wearefiber.com/en/food-delivery-in-outsourcing) - [Retail](https://www.wearefiber.com/en/retail-in-outsourcing) - [Finance & Insurance](https://www.wearefiber.com/en/finance-e-insurance-in-outsourcing) - [Mobility traveler](https://www.wearefiber.com/en/mobility-in-outsourcing) - [B2B Services](https://www.wearefiber.com/en/b2b-services-in-outsourcing) #### Newsletter ###### Follow us on - [Privacy Policy](https://www.wearefiber.com/en/privacy-policy) - [Cookie Policy](https://www.wearefiber.com/en/cookie-policy) - [Terms & Conditions](https://www.wearefiber.com/en/termini-e-condizioni) Back to top ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "articleBody" : "Businesses these days are increasingly recognizing the importance of environmental sustainability and the need to minimize their impact on the planet. We Are Fiber, as a leading provider of business process outsourcing (BPO) services, has demonstrated its commitment to environmental stewardship by obtaining the prestigious ISO 14001:2015 certification for its Environmental Management System (EMS). This certification serves as a testament to We Are Fiber's proactive approach towards environmental sustainability and reinforces our position as a responsible and eco-conscious organization. Understanding ISO 14001:2015 and its absolute importance ISO 14001:2015 is an internationally recognized standard for Environmental Management Systems. Developed by the International Organization for Standardization (ISO), this standard provides a framework for organizations to establish, implement, maintain, and continually improve their environmental management practices. ISO 14001:2015 sets out a systematic approach to identify, control, and minimize the environmental impacts of an organization's activities, products, and services. The standard focuses on key aspects such as environmental policy, planning, implementation, monitoring, and performance evaluation. It encourages organizations to adopt environmentally responsible practices, reduce waste generation, conserve resources, mitigate pollution, and comply with relevant environmental regulations. We Are Fiber's journey towards ISO 14001:2015 certification We Are Fiber recognized the importance of environmental sustainability in our operations and attempt to align our practices with global standards. This journey towards ISO 14001:2015 certification began with a comprehensive assessment of our environmental impact and the development of robust environmental management processes. We Are Fiber established an Environmental Management System that encompassed various elements, including: 1. Environmental Policy We formulated an environmental policy that outlined our commitment to environmental protection, pollution prevention, and sustainable practices. The policy served as a guiding principle for their environmental management initiatives. 2. Environmental Impact Assessment Our company conducted a thorough evaluation of operations to identify and assess our environmental impacts. This assessment helped us identify areas where improvements could be made and implement appropriate mitigation measures. 3. Compliance with Environmental Regulations We Are Fiber ensured compliance with applicable environmental laws, regulations, and standards. We implemented processes to monitor changes in regulations and promptly adapt our practices accordingly. 4. Resource Conservation and Waste Management Our service provider implemented measures to conserve resources such as water and energy. We adopted efficient technologies and practices to reduce waste generation, promote recycling and proper waste disposal methods. 5. Employee Engagement We recognized that environmental responsibility is a collective effort. We Are Fiber engaged its employees through training programs, awareness campaigns, and regular communication channels to promote a culture of environmental stewardship throughout the organization. Benefits of ISO 14001:2015 certification Obtaining the ISO 14001:2015 certification has brought numerous benefits to We Are Fiber: 1. Improved Environmental Performance The implementation of an Environmental Management System in accordance with ISO 14001:2015 has helped We Are Fiber enhance its environmental performance. By identifying and mitigating environmental impacts, we have reduced our carbon footprint, conserved resources, and minimized pollution. 2. Enhanced Credibility and Reputation ISO 14001:2015 certification is globally recognized and respected. We Are Fiber's certification showcases our commitment to environmental sustainability and positions us as a responsible and trusted BPO service provider. It enhances our reputation, instills confidence in our clients, and attracts environmentally conscious businesses seeking sustainable partnerships. 3. Cost Savings and Efficiency We Are Fiber's environmental management practices have led to cost savings through reduced resource consumption, improved energy efficiency, and optimized waste management. By minimizing environmental impacts, we have also mitigated potential risks and associated costs related to non-compliance with environmental regulations. 4. Competitive Advantage We Are Fiber's ISO 14001:2015 certification sets them apart from competitors in the BPO industry. Clients increasingly prioritize sustainable practices when selecting business partners. We Are Fiber's certification demonstrates its commitment to meeting these expectations, giving us a competitive edge and opening doors to new business opportunities. The continuous journey towards sustainability For We Are Fiber, attaining the ISO 14001:2015 certification is not the culmination but rather the beginning of a continuous journey towards sustainability. We are committed to continually improving our environmental performance, monitoring key metrics, and setting new goals to advance our sustainability agenda. We actively engage stakeholders, including employees, clients, suppliers, and the local community, to foster a shared sense of responsibility and drive sustainable practices across our operations. Our dedication to sustainability extends beyond our internal practices. We collaborate with clients to develop sustainable solutions, promote green initiatives in our BPO services, and contribute to the broader goals of environmental preservation. By working closely with our clients, we can jointly identify opportunities to minimize environmental impacts and implement innovative strategies that benefit both their business and the planet. At We Are Fiber, we believe that environmental stewardship is a collective effort, and we strive to inspire others in the BPO industry to prioritize sustainability. Through our actions and ongoing initiatives, we aim to create a positive and lasting impact on the environment while providing exceptional BPO services that align with our clients' sustainability objectives. Extending the Impact: We Are Fiber's Environmental Initiatives Our commitment to environmental sustainability goes beyond the attainment of the ISO 14001:2015 certification. We actively engage in initiatives that extend our impact beyond our own operations. For example, we collaborate with local organizations and community groups to support environmental conservation efforts, tree planting campaigns, and waste management initiatives. At We Are Fiber, we also prioritize environmental awareness among our clients, encouraging them to adopt sustainable practices and offering guidance on eco-friendly strategies for their own businesses. By sharing knowledge and resources, we contribute to a broader collective effort towards environmental preservation. Our dedication to corporate social responsibility, coupled with our ISO 14001:2015 certification, positions us as a leader in sustainable business practices. We are driving positive change within the BPO industry and inspiring others to prioritize environmental stewardship. Through our ongoing initiatives, we strive to create a greener and more sustainable future for generations to come. Together, we can make a significant impact in preserving our planet and ensuring a better tomorrow. A few last words… In conclusion, our achievement of the ISO 14001:2015 certification for our Environmental Management System (EMS) highlights our commitment to environmental sustainability and responsible business practices. By implementing an EMS in alignment with ISO 14001:2015, we have not only improved our environmental performance but also gained a competitive advantage and enhanced our reputation as a sustainable BPO service provider. One more reason why you should choose our services!", "author" : { "@type" : "Person", "name" : "wafstaff", "sameAs" : "", "url" : "https://www.wearefiber.com/en/blog/author/wafstaff" }, "dateModified" : "30/06/2023", "datePublished" : "30/06/2023", "headline" : "Committed to Sustainability: Attaining ISO 14001:2015 Certification for Environmental Management System", "image" : { "@type" : "ImageObject", "height" : 400, "url" : "https://25104942.fs1.hubspotusercontent-eu1.net/hubfs/25104942/Progetto%20senza%20titolo%20%2822%29.png", "width" : 750 }, "mainEntityOfPage" : "https://www.wearefiber.com/en/blog/committed-to-sustainability-attaining-iso-140012015-certification-for-environmental-management-system", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://25104942.fs1.hubspotusercontent-eu1.net/hubfs/25104942/Risorsa%2037.png" }, "name" : "", "url" : "www.wearefiber.com" } } ``` ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "articleBody" : "Securing credit card information is of paramount importance in today's digital age where financial transactions are increasingly conducted online. As consumers entrust their sensitive payment data to businesses, ensuring the protection of credit card information becomes a critical priority. Unauthorized access or breaches can have severe consequences, including financial loss, reputational damage, and legal liabilities. What is PCI DSS? The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that all companies that accept, process, store, or transmit credit card information, maintain a secure environment. The Payment Card Industry Security Standards Council (PCI SSC) was launched on September 7, 2006, to manage the ongoing evolution of the Payment Card Industry (PCI) security standards with a focus on improving payment account security throughout the transaction process. The PCI DSS is administered and managed by the PCI SSC (www.pcisecuritystandards.org), an independent body that was created by the major payment card brands (Visa, MasterCard, American Express, Discover, and JCB.). To whom does the PCI DSS apply? The PCI DSS applies to ANY organization, regardless of size or number of transactions, that accepts, transmits, or stores any cardholder data. So, of course, BPOs, outsourcing service providers, and call centers are especially included! Obtaining PCI DSS certification is a significant achievement for any organization that handles payment card information. It demonstrates that the company has implemented robust security measures to protect sensitive cardholder data and is committed to maintaining those measures over time. How can you achieve PCI DSS certification? To achieve PCI DSS compliance, companies must implement a set of security controls and procedures designed to protect payment card information. These controls and procedures are specified in the PCI DSS standard, which outlines requirements in areas such as network security, access control, and data encryption. What are the phases for the assessment process? The assessment process involves several stages, including: 1.Scoping This involves defining the scope of the assessment, which typically includes all systems and processes that store, process, or transmit payment card data. 2. Gap Analysis This involves identifying any gaps between the company's current security controls and the PCI DSS requirements. Any gaps that are identified must be addressed before the company can become compliant. 3. Remediation This stage is about implementing security controls and procedures to address any gaps that were identified during the gap analysis. 4. Assessment This involves an independent assessment of the company's security controls and procedures against the PCI DSS requirements. 5. Certification If the company's security controls and procedures meet all of the PCI DSS requirements, the QSA will issue a certification stating that the company is PCI DSS compliant. What are the official requirements for the PCI DSS Compliance? There are 12 requirements for obtaining the PCI DSS Compliance. 1.Use and Maintain Firewalls Install and maintain firewalls to protect your network from unauthorized access. 2. Proper Password Protections Use strong passwords and change them regularly. Don't use default passwords. 3. Protect Cardholder Data Keep cardholder data storage to a minimum and protect it at all times. Do not store sensitive authentication data after authorization. 4. Encrypt Transmitted Data Use strong encryption methods to protect cardholder data during transmission over public networks. 5. Use and Maintain Anti-Virus Install and regularly update anti-virus software to protect against malicious software. 6. Properly Updated Software Ensure that all software is up-to-date with the latest security patches and updates. 7. Restrict Data Access Limit access to cardholder data on a need-to-know basis. Use role-based access controls to restrict access. 8. Unique IDs for Access: Assign a unique ID to each user with access to cardholder data. 9. Restrict Physical Access Protect cardholder data by restricting physical access to data storage and processing areas. 10. Create and Maintain Access Logs Keep detailed records of all access to cardholder data, including user activity and system activity logs. 11. Scan and Test for Vulnerabilities Regularly scan and test for vulnerabilities in your network and systems. 12. Document Policies Create and maintain comprehensive security policies and procedures and ensure that they are communicated to all relevant personnel. By complying with these 12 requirements, the organization is taking the necessary steps to protect cardholder data and maintain a secure network. PCI DSS compliance is not a one-time event but a continuous process, and it is important to regularly review and update security measures to stay ahead of emerging threats. What are the PCI DSS Compliance Levels? PCI DSS compliance levels are classifications that determine the requirements and validation processes for businesses based on their annual volume of credit card transactions. These levels are established by the major card brands (Visa, Mastercard, American Express, Discover, and JCB) to ensure consistent security measures across the payment card industry. The PCI DSS compliance levels are as follows: Level 1 This is the highest compliance level and applies to businesses that process over 6 million card transactions annually, or those identified as high-risk entities by the card brands. Level 1 merchants must undergo an annual on-site assessment by a Qualified Security Assessor (QSA) and submit a Report on Compliance (ROC) to the card brands. Level 2 Level 2 applies to businesses that process between 1 million and 6 million card transactions annually. These merchants must complete a Self-Assessment Questionnaire (SAQ) annually, conduct quarterly vulnerability scans by an Approved Scanning Vendor (ASV), and submit an Attestation of Compliance (AOC) to their acquiring bank. Level 3 This level applies to businesses that process between 20,000 and 1 million e-commerce transactions annually. Level 3 merchants must complete an SAQ annually and conduct quarterly vulnerability scans by an ASV. They also submit an AOC to their acquiring bank. Level 4 This level applies to businesses that process fewer than 20,000 e-commerce transactions annually or up to 1 million card transactions annually through other channels. Level 4 merchants must complete an SAQ annually and may need to perform quarterly vulnerability scans based on their acquiring bank's requirements. It's important to note that the specific validation requirements may vary based on the card brand and the merchant's acquirer (the financial institution that enables card payments). Merchants should consult with their acquirer to determine the appropriate compliance level and corresponding validation requirements. PCI DSS & We Are Fiber We Are Fiber is proud to announce that it holds the PCI DSS compliance certification, which is a testament to our unwavering commitment to maintaining the highest standards of data security in our call center and BPO outsourcing services. How did We Are Fiber obtained this certification? Protection of sensitive payment card information At We Are Fiber, we understand the critical importance of protecting sensitive payment card information. As a trusted provider of customer care services, we recognize that our clients depend on us to safeguard their customers' payment data. With our PCI DSS compliance certification, our customers can be assured that we are following the strictest security protocols and procedures to keep their customers' payment data safe and secure. High quality fo customer care services In addition to our commitment to data security, We Are Fiber also takes pride in the quality of our customer care services. Our teams of highly skilled professionals are dedicated to providing top-notch customer care services that meet the highest standards of quality. We believe that customer satisfaction is the key to success, and we strive to ensure that our clients' customers are satisfied with every interaction. Regular quality audits of our operations To ensure that we are consistently providing high-quality customer care services, we conduct regular quality audits of our operations. These audits allow us to identify areas for improvement and implement changes to enhance our services continually. Our commitment to quality is also reflected in our ISO 9001:2015 certification, which demonstrates our adherence to a rigorous quality management system. A few last words… We believe that data security and quality customer care are essential components of our call center and BPO outsourcing services. Our PCI DSS compliance certification and other important certifications such as ISO 9001:2015 are proof of our commitment to providing our clients with exceptional services that meet the highest standards of security and quality. We Are Fiber will continue to prioritize data security and quality customer care in all our operations. We are committed to meeting the evolving needs of our clients and providing them with exceptional services that exceed their expectations.", "author" : { "@type" : "Person", "name" : "wafstaff", "sameAs" : "", "url" : "https://www.wearefiber.com/en/blog/author/wafstaff" }, "dateModified" : "21/06/2023", "datePublished" : "21/06/2023", "headline" : "PCI DSS Certification", "image" : { "@type" : "ImageObject", "height" : 400, "url" : "https://25104942.fs1.hubspotusercontent-eu1.net/hubfs/25104942/Progetto%20senza%20titolo%20%2819%29.png", "width" : 750 }, "mainEntityOfPage" : "https://www.wearefiber.com/en/blog/pci-dss-certification", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://25104942.fs1.hubspotusercontent-eu1.net/hubfs/25104942/Risorsa%2037.png" }, "name" : "", "url" : "www.wearefiber.com" } } ``` ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "articleBody" : "Much of the market has moved from offline to online, where the flow of purchases has increased, especially after the Covid-19 pandemic. Having efficient and structured e-commerce in place is therefore the first step for a winning company. Various technologies have appeared on the market that allow for the optimization of e-commerce features that facilitate the work of operators and fully satisfy the needs of consumers. If you want to know which technologies are most suitable for your company, you can contact us at We Are Fiber. We have been operating in this sector for several years and have implemented cutting-edge solutions capable of automating and speeding up processes, guaranteeing maximum productivity and a significant reduction in waiting times, which translates into crucial economic savings. The cornerstones for a fully functional e-commerce site, capable of responding to the increasingly demanding requests of customers are: Help Desk, Social Instant Messaging and Data Entry. A Reliable Help Desk to Resolve Problems Quickly To support customer inquiries adequately, you need a reliable and efficient Help Desk to identify and resolve problems. This way, you can provide constant support to your customers, both before and after the sale. The Help Desk is divided into first level and second level. In the first level, an operator responds to a customer's support request and solves the problem. If the operator cannot do so, he or she passes the issue on to a team of specialists. In the second level, the specialist solves the problem or guides the user to the most suitable procedure. The advantages are obvious, as you reduce time and costs, with less investment to acquire technological and process know-how. You can reduce the huge flow of phone calls or support requests via the web, solving the problem in a short period of time and without waiting for the user. Your employees can thus concentrate on their core activities, without wasting time on tasks for which they do not have sufficient skills. Your staff will feel valued and will be able to operate with peace of mind, making the most of their primary skills and competences. Social Instant Messaging: The Chatbot Revolution At the turn of the 90s and the beginning of the new century, the main channel of real-time assistance was the telephone. Today, communication channels have multiplied and it is possible to interact with your users through instant messaging services with social networks, apps, emails, site chats and SMS. In this way, you are always there for your customers, who can communicate with your company using the method they prefer. Of course, you have to structure your assistance service through Social Instant Messaging according to the habits of your users. Millennials and Generation Z, for example, prefer Whatsapp or Instagram, while the over 30s are more oriented to conversing via Facebook or email. However, there is a tool that everyone agrees on: chatbots. This is software capable of holding a conversation on the web, as if it were a human being. Through machine learning, the chatbot is able to learn new notions and information automatically, which it uses for future chats. Being robots, they are active 24 hours, providing continuous assistance. Chatbots are trained to answer the most frequently asked questions in a standard manner but, based on the customer's instructions, they can also customize the answers and thus provide useful information. Data Entry: How to Channel the Enormous Flow of Data Every day, companies collect a huge flow of data, which is difficult to manage. However, the data contains extremely valuable information, which should be extrapolated as quickly as possible. This is achievable as a result of Data Entry services that simplify access to non-digitized information, proceeding with the digitization and transcription of data. This reduces the percentage of errors and, because of the principle of scalability, it is possible to address changes in volume if requirements shift. With regard to e-commerce, Data Entry services update the products in the shop, the price list, offers, promotions and shipments in real time, providing the customer with an efficient and orderly online showcase. It also improves the performance of the website, which is much smoother and simpler to navigate, thus starting the important customer loyalty process. Finally, thanks to the CRM (Customer Relationship Management) service, customer data and contacts are acquired, as well as updates of personal data changes, so as to better target customers and provide “ad hoc” proposals according to every need. If you want to see your company take off and make the definitive leap in quality, we at We Are Fiber are ready to put our experience at your service. Submit a request to speak to one of our experts. Email: info@wearefiber.com Phone (It): +39 02 42 10 11 22 Phone (UK): +44 20 38 70 44 08", "author" : { "@type" : "Person", "name" : "marzia", "sameAs" : "", "url" : "https://www.wearefiber.com/en/blog/author/marzia" }, "dateModified" : "31/01/2022", "datePublished" : "31/01/2022", "headline" : "The three macro-areas to be developed to make your e-commerce business take off", "image" : { "@type" : "ImageObject", "height" : 400, "url" : "https://f.hubspotusercontent-eu1.net/hubfs/25104942/Imported_Blog_Media/tre-macro-aree-1024x576.jpg", "width" : 750 }, "mainEntityOfPage" : "https://www.wearefiber.com/en/blog/2020/12/21/the-three-macro-areas-to-be-developed-to-make-your-e-commerce-business-take-off", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://25104942.fs1.hubspotusercontent-eu1.net/hubfs/25104942/Risorsa%2037.png" }, "name" : "", "url" : "www.wearefiber.com" } } ``` ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "articleBody" : "For some time, there has been talk of dematerialization, a process aimed at reducing the use of paper as much as possible in favor of the digitization of files, data and documents. Even if companies have understood the importance of this step, not all are equipping themselves with the right tools, perhaps because they are anchored to traditional and obsolete IT. So, how do companies get rid of paper in the office? It is necessary to follow a structured process and equip yourself with the right tools to digitize and automate company documents, making them immediately available at any time and in any place. The advantages for companies are significant in logistical, economic and environmental terms. A lack of digital documentation within an organization negatively affects the productivity of the company and equates to high and often fruitless expenses. For example, if an employee cannot find paper documents, such as a receipt or invoice, then new ones must be created, resulting in excessive paper consumption. Are you looking for a fast and effective way to make your office paperless? We at We Are Fiber have the right solutions to support the dematerialization process for your company and optimize earnings through sophisticated data entry technologies. What are the main advantages of dematerialization? Dematerialization is one of the pillars of digital transformation, an opportunity which needs to be seized so as not to risk being overtaken by the competition. Until a few decades ago, paper was one of the highest expense items for companies. Saving on paper is therefore a priority, both to contain costs and to reduce the excessive consumption of paper, which impacts on the environment. From this perspective, it is also appropriate to consider the advantages in terms of image return. Today, environmental challenges are very much part of public opinion. A company that uses paperless processes to reduce its environmental impact certainly acquires points in the eyes of partners, customers and suppliers. Another important aspect concerns the recovery of physical space within companies. It may seem like a secondary issue, but having little office space negatively affects productivity. Firstly, there is less space within which to move, so slowing down working times. In addition, employees feel a sense of oppression that hinders their output. Very often, work spaces are occupied by large folders of documents crammed into furniture and cabinets, which can easily be digitized. Speaking of productivity, employees often waste valuable time searching through and consulting documents. In a pile of folders, it is not always straightforward to recover the necessary documents. Indeed, there is also the risk of losing them. On the other hand, immediately identifying documents stored on computers, pen drives or scanned folders is simple and saves valuable time. Moreover, paper documents can deteriorate over time, which is impossible if they are properly digitized. Finally, it is necessary to consider the possibility of accessing the documents at any time and from any place. For example, let's take a company that works with overseas clients, where time zones are different, and suppose it needs an urgent document outside of office hours. If the document is on paper, the employee cannot consult it, because to retrieve it he/she must first reach the office. However, if the document is digitized, it can easily be found from a PC, smartphone, tablet or any other mobile device. The importance of data entry services Now that you understand why it is so important to equip your company with paperless processes, you may be wondering about the most suitable strategy for your needs. This is where We Are Fiber comes into play, offering you a series of data entry services that simplify access to non-digitized information, including data lists and customer databases. In particular, we offer outsourced data entry services to speed up the digitization and transcription processes of data, managing resources in a flexible and efficient way. By transforming data from paper to digital, We are Fiber supports companies in improving and implementing business processes, as we also evaluate the best solution for each company, depending on its unique set of needs. Through process standardization and internal quality checks, we minimize the possibility of any errors, establishing a tailored pricing model according to the results achieved in the process. Should your needs change over time, we are ready to deal with volume changes quickly and reorganize these in no time. All this takes place with adherence to the maximum protection and privacy of your company data. We evaluate case by case and take action on the basis of requests. For more information on the methods of corporate dematerialization through data entry processes, contact us. We are ready to work with you to find the most suitable solution for your needs.", "author" : { "@type" : "Person", "name" : "marzia", "sameAs" : "", "url" : "https://www.wearefiber.com/en/blog/author/marzia" }, "dateModified" : "31/01/2022", "datePublished" : "31/01/2022", "headline" : "Paperless processes: eliminating paper in the office", "image" : { "@type" : "ImageObject", "height" : 400, "url" : "https://f.hubspotusercontent-eu1.net/hubfs/25104942/Imported_Blog_Media/Paperless-1024x576.jpg", "width" : 750 }, "mainEntityOfPage" : "https://www.wearefiber.com/en/blog/2020/09/24/paperless-processes-eliminating-paper-in-the-office", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://25104942.fs1.hubspotusercontent-eu1.net/hubfs/25104942/Risorsa%2037.png" }, "name" : "", "url" : "www.wearefiber.com" } } ``` ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "articleBody" : "Every company needs a payroll and accounting clerk. Depending on the size of the company, a lot of payroll and accounting data entry work is often needed. Usually, Payroll and Accounting clerks have a lot of other tasks to manage. Since data entry is usually very time consuming, it might stall their work. Therefore, many companies choose to outsource payroll and accounting data entry fully or partially. Read more about outsourcing data entry Payroll and Accounting Data Entry Tasks Payroll clerks usually deal with tasks such as employee management, collecting timekeeping information, calculating payroll based on hours worked, leaves, overtime, etc. In addition, they also manage and calculate tasks and deductions, staff bonuses, verify information, investigate discrepancies, update and maintain the information, etc. A payroll clerk will also need to perform a lot of data entry work. For instance, a payroll clerk would need to enter timekeeping information, schedules, hours worked in the system. They would also need to calculate payroll information based on the information they have entered. In addition, they need to enter the calculated data into a report. If a company has a big number of employees, it would be impossible for one single person to manage all these tasks. Therefore, the companies would need to allocate a lot of resources to the Finance and Accounting department. However, if a company outsources part of these tasks, let's say, the entry-level ones, the processes will be finished faster. To add, the cost of maintaining a Finance and Accounting department would subsequently be lower. On the other side, an accounting clerk has just as many tasks to perform. Among those tasks are spreadsheet management, invoice processing; accounts payable files and records maintaining, invoice uploading, etc. The above-mentioned tasks all require data entry. Why outsource payroll and accounting data entry? Firstly, a popular reason why companies outsource is to cut costs. This applies not only to outsourcing payroll and accounting data entry tasks but to every outsourced process. In-house costs do not include only employee costs and employee benefits but also costs related to technology and software. Secondly, companies outsource for specialized support. By outsourcing the process, companies are delegating the tasks to a team with more expertise. This scenario is ideal for startups because it is a better option than managing it themselves or hiring an expensive team. Moreover, outsourcing expands the pool of talent and expertise to global dimensions. Thirdly, recruitment and training are two reasons that are also of great importance. Not only do they translate to additional costs, but to more wasted time as well. And if a team member doesn't pass the test period or, for some reason, decides to leave, the recruitment and training process needs to start again. Fourthly, outsourcing helps reduce risks of fraud. This is related to several aspects. One of them is working with expert and specialists and the other is having a quality team. A good outsourcing partner will also employ a quality assurance team to lend a pair of extra eyes and avoid any mistakes. In addition, fraud can be avoided because the extra control ensures that no illegal moves are made by employees. Fifthly, small companies and startups that are growing usually decide to outsource payroll and accounting data entry or management since it helps them increase control, allocate resources to activities that help grow their business. Lastly, an important reason is being in control and having more visibility. An outsourcing partner can generate detailed reports to help stakeholders have more visibility over the financial situation. Outsourcing the full process A Finance and Accounting department is made up of the following processes: accounts payable, accounts receivable, payroll, reporting, and quality. It is not only big sized companies that outsource payroll and accounting data entry. Startups do that too because it helps to minimize costs. Instead of allocating a lot of budget to maintaining a full financial department, companies can outsource the processes to experts. This helps to be in control, ensure quality as well as to avoid risks. Outsourcing the full process includes customer service, following up, data entry, back office, accounting, financial control, payroll, etc. We Are Fiber We Are Fiber is specialized in smart-sourcing, helping companies focus on their core business while our experts manage knowledge and routine processes. Companies that outsource payroll management to We Are Fiber benefit from a team of specialized resources to optimize their accounting and payroll activities. We create tailor-made solutions for our clients and we ensure maximum data protection and security. The resources that are entrusted the client activities undergo a careful process of selection, screening, interviews, and training. What helps us ensure a high level of quality is our quality assurance system. We Are Fiber has a two-level quality team that monitors and checks the work. Contact us here if you also want to benefit from our expertise and know-how in the industry. info@wearefiber.com Phone (It) +39 02 42 10 11 22 Phone (Uk) +44 20 38 70 44 08", "author" : { "@type" : "Person", "name" : "kristina", "sameAs" : "", "url" : "https://www.wearefiber.com/en/blog/author/kristina" }, "dateModified" : "31/01/2022", "datePublished" : "31/01/2022", "headline" : "Payroll and Accounting Data Entry", "image" : { "@type" : "ImageObject", "height" : 400, "url" : "https://f.hubspotusercontent-eu1.net/hubfs/25104942/Imported_Blog_Media/data-entry-outsourcing-300x183.jpg", "width" : 750 }, "mainEntityOfPage" : "https://www.wearefiber.com/en/blog/2019/04/30/payroll-and-accounting-data-entry", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://25104942.fs1.hubspotusercontent-eu1.net/hubfs/25104942/Risorsa%2037.png" }, "name" : "", "url" : "www.wearefiber.com" } } ``` ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "articleBody" : "Have you ever worked as a journalist, content creator or a video editor? Maybe your company needs to transcribe recordings into a written document? Professionals that deal on a daily basis really do understand the importance and how much time this process takes every day. As for the others, don't feel left out. With the development of technology and the increasing flow of information, perhaps you will find this process important as well. Data Transcription is a service that has proven to be very useful for different companies. Businesses produce more content day after day. And they come in various different formats for example subtitles, recordings, court hearings, interviews, etc. But data is not always on the preferred or usable form, someone needs to transform 'ice into water'. In this article, we will find out how is this service going to help you, application and who is it best for. Let's get on with it. What are data transcription services To summarize, transcription is the service of providing a written document of spoken words. The main reason why the process of transcription is performed is to transform the content into another format in which the client is demanding the data. Accuracy and authenticity of data are the most important details while performing Data Transcription service. A corporate striving to grow doesn't have time to focus on transcription and to their core competencies at the same time. In addition, they might not contain the needed experts to transcribe. Doing it in-house may end with a lot of errors which hamper the focus to core tasks. Nowadays most, if not all, of the companies outsource on transcription service providers. Whom are they best for Usually, the main fields where data transcription services find use are for business, legal, or medical purposes. Business- With the development of technology so has come the development of channels that information flows. Not only that, but the amount of information has increased drastically. Data management is an everyday process, whether it's internal data or customer details. Mainly the areas where a data transcription service finds use are conference notes, podcasts, dictation, interviews, meetings, voice mail, etc. Legal- Companies that offer Services of legal transcription are growing rapidly. Also, the fields of application have increased, including now the transcription of depositions, testimonies, official court hearings, interrogations, client letters, legal briefs as well as general legal correspondence. Materials used for legal transcription come in different formats, from audio tapes to digital recordings to video. Medical- Transcription services are the core processes where the healthcare industry depends. Doctors, nurses, administrators, and other healthcare employees need a top-quality transcription service to maintain patient care records. Firstly they receive training to understand healthcare terminology, medical abbreviations, and insurance information. This is done in order to provide a correct medical dictation. Starting from depositions, medical dictation, notes, lab reports, hospital transcriptions, medical recordings, and reports, it has a lot of work to be taken care of. Data transcription, what technology do they use? For the purpose of being as much accurate as it can, human force is actually the most necessary resource for this case. It can be done manually by a specialized employee, with the right set of skills and tools. You would only need a PC and some headsets in order to transcribe. In industry, it takes about 1-hour work to transcribe 15 minutes of audio. With the development of modern technology like speech and text recognition, transcription is way simplified. An MP3-based Dictaphone can be used to track the sound. Transcription recordings can be in different media file types. Data then can be uploaded to a PC, cloud storage, or emailed within minutes to someone who could be anywhere in the world. Also, there is AI software that performs transcription but it is not yet on its pinnacle for many reasons. Speech recognition is very hard to be 100% accurate because they are not able to recognize dialects, sarcasm, etc. We Are Fiber Here at We Are Fiber you will find an experienced human force and the technology to deliver Data Transcription for your company. We constantly provide Data Entry and Back Office services, meaning that we have excellent experience in dealing with information transcribing and implementing. Whether you are medical, legal or business, We Are Fiber will tailor build a campaign for your business to deliver results. Do you want to know more about? Who we are and how we work with our clients? Don't hesitate, contact us to have a friendly chat !! Contact us here or via the following methods: info@wearefiber.com Phone (It) +39 02 42 10 11 22 Phone (Uk) +44 20 38 70 44 08", "author" : { "@type" : "Person", "name" : "kristina", "sameAs" : "", "url" : "https://www.wearefiber.com/en/blog/author/kristina" }, "dateModified" : "31/01/2022", "datePublished" : "31/01/2022", "headline" : "What are data transcription services?", "image" : { "@type" : "ImageObject", "height" : 400, "url" : "https://f.hubspotusercontent-eu1.net/hubfs/25104942/Imported_Blog_Media/data-transcription-300x200.jpg", "width" : 750 }, "mainEntityOfPage" : "https://www.wearefiber.com/en/blog/2019/07/02/what-are-data-transcription-services", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://25104942.fs1.hubspotusercontent-eu1.net/hubfs/25104942/Risorsa%2037.png" }, "name" : "", "url" : "www.wearefiber.com" } } ``` ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "articleBody" : "Managing personnel does not only mean supervising their work and applying all of the legal and contractual regulations concerning the employment relationship. Managing your employees or collaborators involves a series of processes and activities that are much more complex. Personnel administration services ensure the correct and timely processing of fundamental activities concerning the personnel of a company. Among the most critical areas of personnel management is the administration and processing of payrolls, commonly known as payslips. The management of a company’s payroll is absolutely essential. Despite what many people think, it is not just about filling out forms with figures and presenting these to employees, usually every 27th of the month. It also involves a series of operations that require a high level of expertise and experience. If the company’s internal resources are not specialized, it will be necessary to hire an ad hoc figure for this role. There is another more straightforward and more affordable solution that most companies are adopting: outsourced payroll management. The outsourcing of payroll management allows you to optimize the accounting of personnel, without facing the costs of an internal resource We are Fiber creates tailor-made solutions to enter, retrieve and process staff data with confidentiality and precision. The payroll management is entrusted to specialized resources in the sector. Find out more about this efficient strategy. But what does it mean to manage payroll? Payroll Processing While payroll isn't just related to payroll processing, this is one of the most important aspects of the activity. The creation of payslips today is connected to software based on databases, which simplify this work, processing payslips in compliance with current legislation. Just relying on software, however, is not enough, if not supported by experts who can make the most of the potential of the programs. Attendance and absences: how to improve management In some sectors, it is very important to manage the attendance and absences of employees, especially in the case of companies that work in shifts, and with a large number of employees. In many situations, particularly in public administration, this problem is solved with the classic “card” stamping systems, or the most advanced magnetic cards. The latter work, thanks to software that generates reports. Holiday and travel management Another area managed by payroll is the control of holidays and travel. The allocation of holidays, especially for large companies, becomes a complicated operation. Again, in this case, there are computer programs capable of organizing holidays and transfers in the most precise and functional way possible. The advantages of payroll outsourcing The human resources sector is too often caught up in time-consuming activities that distract from strategic and management activities, which benefit the entire company’s organization. The processing of payslips, and all related activities, involves the use of time and resources and continuous updating to comply with new applications and regulations. Outsourcing payroll activities can bring great advantage to personnel administration, with considerable savings of resources and costs. Outsourcing these activities can become a winning strategy for the company The outsourcing of payroll activities involves a greater focus on your employees. Entrusting payroll processing services, holiday management, shifts and transfers to a specialized company leads to an increase in the accuracy and speed of these activities. In addition, there is a reduction in the number of complaints from employees, with a net improvement of the working climate and productivity. The We Are Fiber payroll outsourcing service involves entrusting the processing of payslips and information checks resulting from the calculation of salaries, both monthly and annually, to the experts. Our operators, specialized in the management of the service, are at the customer's disposal to help with the daily tasks related to personnel administration. This includes coming to a thorough understanding of the unique needs within the company by way of listening and anticipating requests. The company can provide, in real time, all the historicized information of its employees and collaborators, including detailed personal data, files of professional careers, salary histories and increases, accruals and counters, etc. Want to know more about outsourcing payroll services? Then contact us now! Our professional and competent team will be happy to answer all your questions and eradicate your doubts, so that together we can achieve your business goals. With the advice of our experts, your company will immediately gain the edge! Email: info@wearefiber.com Telephone (It): + 39 02 42 10 11 22 Telephone (UK): + 44 20 38 70 44 08", "author" : { "@type" : "Person", "name" : "marzia", "sameAs" : "", "url" : "https://www.wearefiber.com/en/blog/author/marzia" }, "dateModified" : "31/01/2022", "datePublished" : "31/01/2022", "headline" : "Reduce labor costs with payroll outsourcing", "image" : { "@type" : "ImageObject", "height" : 400, "url" : "https://f.hubspotusercontent-eu1.net/hubfs/25104942/Imported_Blog_Media/payroll-and-accounting-data-entry-1024x603.jpg", "width" : 750 }, "mainEntityOfPage" : "https://www.wearefiber.com/en/blog/2020/09/11/reduce-labor-costs-with-payroll-outsourcing", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://25104942.fs1.hubspotusercontent-eu1.net/hubfs/25104942/Risorsa%2037.png" }, "name" : "", "url" : "www.wearefiber.com" } } ``` ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "articleBody" : "It is easy to notice that we are not living in the same conditions as in the environment we lived in previous years. The impact of technology has been of significant importance. Therefore, investing in the latter has become a matter of necessity rather than a luxury as it may have been in the previous years. There is a silent war going on between many countries on the innovation they are generating through technology. Most of the time when the concept of innovation comes up, it usually is for technological innovation. Furthermore, in different industries and services, they use these developments to increase efficiency and reduce costs. Among the developments, an important one is Data Entry Technology. Below you will find a detailed breakdown of the most important concepts related to Data Entry Technology. Machine Learning Machine Learning is related to a method based on an algorithm that makes certain predictions with the need for initial human input. The idea stands on the simplification of processes that become better with time, but always in need of some guidance to prevent any problem that may arise during the development of the activity. Examples of Machine Learning usage can be seen almost everywhere. For instance, many companies use certain technology based on Machine Learning to predict what would customers enjoy the most. Hence retail, finance, media, and entertainment or other companies, have found that Artificial Intelligence and Machine Learning can bring them closer to the customers and enhance sales. The growing volumes of the data generated have made it difficult to take the right decision in specific situations. Most of the time, the data remain at a preliminary stage without turning into information which is the state the companies need to function. With the help of Machine Learning turning data into information has become easier and more effective. However, with Machine Learning there is always the need for surveillance. Therefore, what companies are aiming for, is Deep Learning. Deep Learning Deep learning as Machine learning is based on algorithms to perform the required activity. Businesses consider them as a subset of Artificial Intelligence together with Machine Learning. In this case, algorithms learn by using their own data processing. Companies use Artificial Intelligence to make predictive analysis. Nevertheless, with deep learning, the algorithms are able to identify themselves the accuracy level of the prediction. This is not possible with Machine Learning. If an inaccurate decision occurs through Machine Learning the responsible person should make the necessary adjustments that do not happen with Deep Learning. Therefore huge investments are being made for this technology too. Deep Learning is used in different services. For example, Customer Service. Chatbots in this service, improve from day to day to achieve the desired state. It is predicted that the use of deep learning will be essential in the future. There are many times when customers ask a general question that with the help of chatbots can be easily resolved and also cost-effective managed. There are many other cases when deep learning comes to great help with efficiency. In e-commerce, for example, there are many customers that ask for general information that can be received without the need of a physical person. Through deep learning, in Chat Bots it is aimed to act accordingly. The physical persons can allocate their time into more complex problems. Sometimes companies may lose important customers because they may be concentrating their attention on general inquiries and letting other clients that may have other kinds of requests wait. Data Entry Technology All being said, it seems that most of the time there is no need for physical persons to perform Data Entry. Companies are going towards automation. New technologies innovate the way Data Entry functions. More importantly, there are key points where Data Entry Technology improves the process as a whole. Either if we are talking about speed, security or quality, the interaction of qualified people and the latest technology will always have a positive impact. Like mentioned above, Machine Learning has the ability to recognize patterns. This is improving the accuracy level but also quality and speed. Furthermore, we have Optical Character Recognition technology. This is the process of identifying and extracting information from paper or electronic documents and converting it into machine text. As a result, human resources will not be used for manual inputting but more as a final quality check. Automated data entry processes adapt based on the specific industry needs and goals of a business. Because of its advanced technology, it can help manage remote data more effectively by broadening its network availability. Its capacity to enter data real-time can help businesses to achieve faster responsiveness and improved flexibility. There will also have a significant decline in the use of paper-based data entry. We Are Fiber At We Are Fiber, we are constantly investing in automation, but we believe that human connection is the core issue of every service. Therefore, instead of substituting people with technology, we use technology to serve people by increasing their productivity. Even so, human input is necessary to deliver the service properly. It is safer to have a quality check approach together with the core service done by humans rather than automated. Hence, providing qualified personnel for data entry services is an activity we dedicate time and the necessary resources to make sure we properly perform duties for our clients. If we provide what you are looking for, then here is your chance to get in touch with our team! Contact us here or via the following methods: info@wearefiber.com Phone (It) +39 02 42 10 11 22 Phone (Uk) +44 20 38 70 44 08", "author" : { "@type" : "Person", "name" : "kristina", "sameAs" : "", "url" : "https://www.wearefiber.com/en/blog/author/kristina" }, "dateModified" : "31/01/2022", "datePublished" : "31/01/2022", "headline" : "Machine learning, deep learning and data entry", "image" : { "@type" : "ImageObject", "height" : 400, "url" : "https://f.hubspotusercontent-eu1.net/hubfs/25104942/Imported_Blog_Media/outsourcing-data-entry-300x169.jpg", "width" : 750 }, "mainEntityOfPage" : "https://www.wearefiber.com/en/blog/2019/06/13/machine-learning-deep-learning-and-data-entry", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://25104942.fs1.hubspotusercontent-eu1.net/hubfs/25104942/Risorsa%2037.png" }, "name" : "", "url" : "www.wearefiber.com" } } ``` ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "articleBody" : "Data entry is a fundamental activity for companies, whether small or large. It requires dedicated staff committed to this manual task, which, in fact, often serves to distract and take away time from the most important and valuable activities for the company. For extensive business activities, data entry can be considerable, so requiring an excessive amount of work and more staff on the task. A cheaper and more effective solution is to outsource data entry activities. We Are Fiber specializes in data entry and administrative back-office work, allowing your company to free up internal resources from repetitive tasks with low added value. In addition, outsourced solutions can be customized according to the needs of the client company. With ample experience acquired in the field, We Are Fiber is able to carry out data entry for every type of document, including tax documents, banking documents, contracts, invoices, personal archives, and registers. Outsourcing data entry: advantages not to be underestimated Reliability, precision and speed: these are the advantages that a data entry service must ensure. To guarantee an increasingly efficient service, We Are Fiber uses sophisticated technologies, such as advanced optical recognition (OCR). In this way, the error level is nil and the total confidentiality of the information and documents managed is ensured. By outsourcing part of or all data entry activities, your company will witness a reduction in costs and time related to administrative back-office tasks, as you entrust the work to qualified and trained personnel. In addition, resources will be freed and allocated to tasks aimed at the company’s core business. When dealing with corporate data, particular attention must be paid to its conservation and protection. Our outsourcing service ensures full compliance when it comes to data processing and analysis. Privacy is guaranteed, in fact, by high internal security systems and standards. Why choose We Are Fiber? Data protection: We Are Fiber complies with the GDPR and ISO 9001, ISO 14001, ISO 27001 and ISO 27002 certifications. Quality Standards: Our internal quality controls consist of two tiers, where a quality assurance team monitors and oversees data entry projects to ensure an error rate of zero. Scalability: Our clients are able to scale up and down team sizes based on project volumes at short notice. Control: Through our advanced quality monitoring software, our customers are always in control of the campaign and receive information in real time. Contact We Are Fiber to find out the most suitable service for your business. Email: info@wearefiber.com Telephone (It): +39 02 42 10 11 22 Telephone (UK): +44 20 38 70 44 08", "author" : { "@type" : "Person", "name" : "marzia", "sameAs" : "", "url" : "https://www.wearefiber.com/en/blog/author/marzia" }, "dateModified" : "31/01/2022", "datePublished" : "31/01/2022", "headline" : "How outsourced data entry works", "image" : { "@type" : "ImageObject", "height" : 400, "url" : "https://f.hubspotusercontent-eu1.net/hubfs/25104942/Imported_Blog_Media/Data-entru-works-1024x576.jpg", "width" : 750 }, "mainEntityOfPage" : "https://www.wearefiber.com/en/blog/2020/12/09/how-outsourced-data-entry-works", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://25104942.fs1.hubspotusercontent-eu1.net/hubfs/25104942/Risorsa%2037.png" }, "name" : "", "url" : "www.wearefiber.com" } } ``` ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "articleBody" : "The food industry is experiencing a period of profound transformation, dictated both by the changing needs resulting from the coronavirus epidemic and by an increasingly advanced digitization process. Food delivery services, which experienced a strong push during the lockdown period, for example, are increasingly requested by customers. From this point of view, these new processes require new ways of communicating and organizing work, causing many companies to rely on outsourcing for tax and commercial management too. This is where We Are Fiber can assist. With our structured network in place, we provide successful outsourcing services in the most dissimilar of sectors. If you want to find out more about outsourcing the entire data entry process, get in touch with us. We can promise to take your business to new heights. What is outsourcing? Before getting to the heart of the matter, it is essential to understand exactly what outsourcing is and what benefits it can bring to your business. Outsourcing basically means entrusting certain operations to an external company specializing in a particular activity, in order to reduce the costs of processes for which you do not have the right level of competence. Services that are often outsourced, for instance, are accounting, call centers, payroll management and the digitization of internal data and documents. Through outsourcing, costs are cut, internal resources are optimized, and there is the possibility of concentrating more on the company's core business. We at We Are Fiber guarantee the performance of the services you require, boasting competent and qualified personnel, all the while demonstrating the utmost respect for privacy and sensitive information relating to your customers. How to request a data entry process tailored to the needs of food companies The data entry process includes an array of services, such as data digitization, database cleaning and big data analysis, so ensuring compliance with deadlines and an error rate of 0%. Even in our era of digitization, many companies remain anchored to slow and obsolete processes that make data collection complicated. Hence, the digitization of data has become a fundamental requirement, especially for small and medium-sized companies that must find alternative ways to avoid being crushed by the strongest competitors. Another important operation in this regard is the cleaning of databases, such as that of the company website, which means that customers can navigate on an extremely fast and efficient portal. The analysis of big data is also crucial, which is essentially a complex process that allows your company to extract hidden information. Big data can, in fact, suggest to companies the best strategies to follow based on the data collected, making the business more effective in performing against the competition. In terms of the food industry, let's take as an example a restaurant that offers delivery services and has to handle a very high demand. In this case, big data can answer certain questions, indicating the right solution for the various challenges faced. If data indicates that there is high demand for pizzas between 20:00 and 22:00 on Saturday evening, for instance, it is advisable to prepare a large quantity of dough for the pizzas in advance. During the week, the demand for sandwiches might be concentrated between 19:00 and 21:00, so sandwich preparation at this time would be recommended, to ensure quick and fast delivery. Customer satisfaction,of course, is one of the fundamental aspects for any company. If your business provides a swift and quality service, the consumer will no doubt appreciate this and often become a loyal customer as a result. Menu creation and updating We Are Fiber also offers the creation and updating of customizable menus, able to indicate the presence of allergens, organic products, specific products, and household products, etc. In this way, it is possible to relay appropriate information about the most characteristic dishes of a restaurant, such as local specialties, DOC wines or craft beers. It is also simple to update daily, weekly or monthly menus speedily, so as to include a wide offering capable of satisfying even the most demanding and refined palates. Other financial and commercial services In the food industry, as with every sector, there are various operations which are considered necessary, even if they are not part of the company's core business. These include, for example, the preservation and indexing of internal documents, the keeping of payrolls, and the management of financial cash flow, a key indicator for the attractiveness and health of a company. All of these services, too, can be outsourced, so decongesting and freeing the company from many secondary tasks that risk taking away time, energy and precious resources from the main activities of the business. Are you ready to digitize your food business efficiently? We at We Are Fiber will be by your side to help you meet this challenge and give new impetus to your company. Contact the We Are Fiber sales team Email: info@wearefiber.com Telephone (It): + 39 02 42 10 11 22 Telephone (United Kingdom): + 44 20 38 70 44 08", "author" : { "@type" : "Person", "name" : "marzia", "sameAs" : "", "url" : "https://www.wearefiber.com/en/blog/author/marzia" }, "dateModified" : "31/01/2022", "datePublished" : "31/01/2022", "headline" : "How does outsourcing in the food sector work?", "image" : { "@type" : "ImageObject", "height" : 400, "url" : "https://f.hubspotusercontent-eu1.net/hubfs/25104942/Imported_Blog_Media/livechat-1024x576.jpg", "width" : 750 }, "mainEntityOfPage" : "https://www.wearefiber.com/en/blog/2020/10/22/how-does-outsourcing-in-the-food-sector-work", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://25104942.fs1.hubspotusercontent-eu1.net/hubfs/25104942/Risorsa%2037.png" }, "name" : "", "url" : "www.wearefiber.com" } } ```