Posts about

Back office and help desk solutions (2)

Help Desk: a fundamental service for a call center that works

Giving customer assistance is a critical concern for companies. For this reason, many rely on an...

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How to increase sales with a CRM service: the complete guide

Advantages and methods of use: everything you need to know about CRM and how to use it for every...

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How does back office work?

Back office refers to all activities that a company has to perform for supporting the main...

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How does outsourcing in the food sector work?

The food industry is experiencing a period of profound transformation, dictated both by the...

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First and Second Level Help Desk: What is it and how does it work?

New technologies have made it possible to improve call centers for private and public companies,...

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Guide to outsourcing: everything you need to know

Outsourcing has become a widespread business practice for some time and, with the current pandemic...

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Document management and digitization: the advantages in PA

The optimization of document management is one of the main objectives in the world of work.

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Delegate to a virtual assistant and take back your time and freedom

Very often, those who run a company, whether small or large, must keep a variety of aspects within...

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Data Entry vs Back Office: What is the difference?

Data Entry is among the most popular services lately. The amount of data generated each day,...

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Back office customer service: who it is and what it does

Today, the customer is the center around which every business activity revolves, and within this...

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