Ticketing systems: what they are and how to make the most of them
For many companies, requests for support from customers are numerous and can occur at different...
Data entry is a rather complex and even diversified process that risks taking away a great deal of physical and economic resources from companies. Just think of converting files from one format to another, updating databases online, or inserting completely new data. In some cases, data entry work is limited only to a seasonal period, so investing in additional resources and personnel is a waste of money.
The best solution is therefore to outsource data entry, a process that is increasingly widespread among companies, especially SMEs that need to maximize the resources available. We at We Are Fiber are ready to explain the data entry outsourcing process, identifying the solution that best suits your needs.
When should the data entry service be outsourced?
The outsourcing of data entry is advisable for those companies that have to update and manage a large volume of data and information on a daily basis. Allocating internal resources for data entry is a significant waste of money and time. Furthermore, valuable human personnel would be removed from certain internal tasks, a condition that would weigh heavily on the productivity of the company.
As previously mentioned, outsourced data entry is suitable for seasonal activities or for start-ups, as it allows the cutting of costs and optimizing the available economic resources.
In some cases, companies find themselves having to enter or update a huge amount of data within a very short period. A business therefore ends up devoting time and resources to a secondary operation, with the risk of making serious mistakes and not meeting delivery times.
By relying on a specialized company, such as We Are Fiber, you can be sure of completing the work within the set time with zero margin of error. In fact, we make use of a series of innovative and sophisticated instruments, based on robots and artificial intelligence algorithms that guarantee efficient and scrupulous work.
Outsourced data entry allows you to delegate the work to a specialized company equipped with the most modern technologies, which can count on a large turnover of expert and highly qualified personnel.
A more efficient customer service
There are several benefits brought by the outsourcing of data entry, starting with a much more efficient customer service. The company can focus on its core business, without neglecting customer care, which is a fundamental aspect for the credibility of any business. We at We Are Fiber appreciate the importance of customer care, so we take advantage of flexible work shifts and provide you with a multilingual staff capable of satisfying various requests.
Accessibility of documents and data
In certain industries, timeliness and speed are key factors. A doctor who has to save a human life or a lawyer who is advocating a lawsuit must have the ability to access the likes of data, medical records, documents and sentences quickly. In some cases, information may not be digitized, with the risk of wasting much time searching and perhaps even finding that it is lost.
We Are Fiber speeds up the digitization and transcription processes of data, minimizing errors and making work within your company much more streamlined and agile. All this translates into better performance for your business and, at the same time, greater data protection, while fully respecting the privacy of your customers.
Sales support with valuable contacts
Our staff is able to support your sales with oriented campaigns that include market research, lead generation, telemarketing and database cleaning. In this way, you will always keep your contacts up to date, so as to define your future strategies with knowledge of the facts.
We are also able to collect feedback and contacts through online surveys, thus optimizing your contacts and significantly increasing your sales volume.
Better management of business processes
The outsourced data entry service is extremely flexible and versatile, adapting to market changes. For example, if you have holiday accommodation by the sea, you will need to update the requests and data available during the summer more frequently. If, on the other hand, you have a BnB in the mountains, the same situation will more likely occur in the winter period. Furthermore, if you have a hotel in the city, you may receive a large number of requests in anticipation of events, demonstrations, concerts, etc.
By constantly updating your data, you will be able to better manage entire business processes, without unnecessary expenses in the "dead" periods or frantic rushes in the most saturated periods. Resource management also becomes much more flexible, with significant savings in money for the benefit of your company's efficiency and productivity.
For more information or clarification, We Are Fiber is ready to provide you with all the answers you need.